Temporary Room Attendant at The Yale Club of New York City | NY, US | Rezi

Temporary Room Attendant at The Yale Club of New York City

Temporary Room Attendant

The Yale Club of New York City · NY, US

2 days ago

Temporary Room Attendant

The Yale Club of New York City · NY, US

3 days ago
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About the Role

A room attendant, also known as a housekeeper or chambermaid, is responsible for maintaining the cleanliness, tidiness, and overall appearance of guest rooms in hotels, resorts, or other hospitality establishments. Their primary role is to ensure that guest rooms are clean, comfortable, and welcoming.

Responsibilities

  • Clean and tidy guest rooms according to established standards and procedures, including making beds, changing linens, dusting, vacuuming, mopping floors, and cleaning bathrooms.
  • Ensure all surfaces, furniture, fixtures, and amenities are clean and well-maintained.
  • Replenish guest room supplies such as toiletries, towels, linens, coffee, and other amenities.
  • Ensure adequate stock is available and report any shortages or maintenance issues.
  • Conduct thorough inspections of guest rooms to ensure cleanliness, proper functioning of equipment, and compliance with established standards.
  • Report any maintenance or repair needs promptly to the maintenance department or supervisor.
  • Provide excellent customer service and respond to guest requests and inquiries promptly and professionally.
  • Assist guests with luggage, provide information about hotel facilities and services, and address any concerns or issues raised by guests.
  • Collect used linens and towels from guest rooms and deliver them to the designated laundry area.
  • Assist with sorting, washing, folding, and organizing clean linens for efficient use.
  • Maintain cleanliness and orderliness in storage areas, carts, and supply closets.
  • Keep track of cleaning supplies, amenities, and equipment inventory and report any shortages or discrepancies.
  • Follow established safety and security procedures to ensure a safe working environment.
  • Handle cleaning chemicals appropriately, follow proper lifting techniques, and adhere to hotel policies and regulations.
  • Work collaboratively with other housekeeping staff and departments to ensure smooth operations.
  • Coordinate with the front desk, maintenance, and other departments to address guest requests, resolve issues, and maintain an efficient workflow.
  • Efficiently manage time and prioritize tasks to meet established cleaning schedules and deadlines.
  • Work independently and complete assigned rooms within the given timeframe.
  • Pay meticulous attention to detail to ensure all areas of the guest room are thoroughly cleaned and well-presented.
  • Create a comfortable and pleasant environment for guests.
  • Adhere to hotel or establishment-specific standards, policies, and procedures related to housekeeping, cleanliness, and guest services.
  • Have the physical stamina to perform repetitive tasks, such as bending, lifting, and walking for extended periods.
  • Handle the physical demands of the job and operate cleaning equipment and tools effectively.

Requirements

  • While a high school diploma or equivalent is typically sufficient for a room attendant position, some employers may prefer candidates with additional education or vocational training in hospitality or housekeeping.
  • Completion of relevant courses or certifications in housekeeping procedures, sanitation, or customer service can be advantageous.

Skills

  • Cleaning and Maintenance Skills
  • Attention to Detail
  • Physical Stamina
  • Time Management
  • Customer Service Skills
  • Communication Skills
  • Professionalism and Reliability
  • Adaptability and Flexibility
  • Integrity and Trustworthiness
  • Language Skills

Education Level

  • High school diploma or equivalent
  • Additional education or vocational training in hospitality or housekeeping
  • Relevant courses or certifications in housekeeping procedures, sanitation, or customer service