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About the Role

The Client Manager role is responsible for managing client relationships in collaboration with colleagues within the London GBC and wider network account teams. The role is accountable for the day-to-day running of the account, including client service, retention, and business development within the specialty line of business.

Responsibilities

Manage client relationships (direct clients and/or network).
Develop new strategies and support innovation initiatives.
Conduct client meetings, including presentations.
Meet team budget/forecast targets.
Present terms to clients/networks.
Produce and/or deliver tenders.
Provide benchmarking and placement advice to clients.
Offer technical wording advice to clients/networks.
Engage in Firm Order, Lead Quote, Follow, and Day-to-Day broking activities.
Define marketing strategy specific to placement.
Undertake business travel as appropriate.
Maintain files and ensure compliance with Aon's requirements.
Work in accordance with the Aon UK Limited Risk Management Framework and policies.
Collaborate with sales groups and management to drive prospecting opportunities.
Integrate into the Regional Sales process and network effectively.
Train and upskill colleagues on client and colleague interaction.
Represent ANR London as an expert on Offshore Wind.
Lead and support product development and articulation.
Liaise with other Aon stakeholders.

Requirements

Specialty knowledge in Energy Operations, preferably Offshore Wind or Power.
Experience in managing client relationships.
Excellent client service and interpersonal skills.
Strong understanding of London and Global insurance market dynamics and core processes.
Good analytical and problem-solving skills.
High level of numeracy.
Effective communication and presentation skills.
Excellent understanding and application of compliance and FCA regulation.
Ability to work effectively in a team and with network offices.
Demonstrate integrity and professionalism.

Skills

Client relationship management
Client service
Interpersonal skills
Insurance market dynamics
Analytical skills
Problem-solving
Numeracy
Communication skills
Presentation skills
Compliance and FCA regulation
Teamwork
Integrity
Professionalism
Energy Operations
Offshore Wind
Power

Location

London
Chelmsford

Work Type

Full-time

Salary/Compensations

Competitive salary and bonus

Benefits

Comprehensive benefits package
25 days holiday
Healthcare
Childcare vouchers
Additional holiday

About the Company

Headquartered in London, Aon Plc is the leading provider of risk management services, insurance and reinsurance brokerage and a global leader in human capital and management consulting.
Aon has a broad view of the insurance industry, with 66,000 employees in 500 offices in over 120 countries.
The Global Broking Centre in London/Chelmsford is an integral part of Aon’s global broking strategy, providing access to specialist brokers, client solutions, thought leadership, and global insurance capacity.
The GBC collaborates with network colleagues to deliver market-leading solutions to Aon clients.

Equal Opportunity

Aon is an equal opportunities employer.
Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.