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About the Role
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leverage the financial and intellectual capital of MUFG to provide clients access to a range of leading solutions. We offer challenging and rewarding careers with continuous learning and development, a collaborative team work environment, and promotion of work-life integration.
Responsibilities
- Partner with senior leadership to support departmental initiatives, projects, and budget management.
- Contribute to the delivery of team objectives while ensuring compliance with policies related to investor registration, transactions, reporting, and cash management.
- Ensure a smooth and professional client integration experience, fostering positive relationships with all stakeholders.
- Address and resolve sensitive or escalated inquiries from clients, investors, fund managers, or internal teams with professionalism and care.
- Collaborate with internal AML teams and administrators to ensure all regulatory requirements are met.
- Review and sign off on schedules, reports, and files, ensuring accuracy and compliance with internal controls.
- Allocate team resources effectively to meet service level agreements and operational goals.
- Offer guidance on performance of team members to the team manager through regular feedback, mentoring, coaching sessions and career development discussions, while adhering to company standards for annual performance reviews.
- Participate in the internal Client Relationship Management (CRM) framework, including regular service reviews with clients and internal partners.
Requirements
- Experience in fund administration with leadership or mentoring responsibilities.
- Strong knowledge of the fund industry and investor operations.
- Demonstrate business logic and risk adverse approach to resource management and operations.
- Experience with Investran and Yardi would be considered an asset.
Location
- Hybrid
Work Type
- Permanent Full Time
- Hybrid
Experience Level
- Associate Director
Salary/Compensations
- CAD 90000 - CAD 132000 - yearly
Benefits
- Continuous learning and development
- Collaborative team work environment
- Promotion of work-life integration
- Exposure to a wide variety of work
- Next-level LEARNING & DEVELOPMENT
About the Company
- MUFG Investor Services provides asset servicing solutions to the global investment management industry.
- Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.
- With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers.
- We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.
- Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.
- We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence.
- At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.
- All AI recommendations are reviewed by our recruitment team before any decisions are made.
- More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.
- We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.
Equal Opportunity
- MUFG is an equal opportunity employer.