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About the Role
Driving client growth and delivering best-in-class customer service in a hands-on, client-facing account management role with direct and agency customers. This role involves owning, growing, and developing key strategic accounts across the AMR market.
Responsibilities
- Owning and growing a book of business by recommending campaign optimizations to clients.
- Forging long-term partnerships both in person and virtually.
- Working closely with Client Partners who act as frontline business development teams.
- Partnering closely with cross-functional teams such as marketing and product to deliver market sentiment on products.
- Maintaining a high level of outreach via email, phone, and in-person meetings to ensure revenue growth, account activation, and a strong business pipeline.
- Ensuring the business hits its revenue and customer satisfaction targets.
Requirements
- Bachelor's Degree or equivalent work experience in Management, Business, Advertising, or related field.
- 5 years of experience in the job offered or related occupation.
- Advising clients on how to optimize campaigns on mobile search and app advertising platforms.
- Managing client relationships and a sales pipeline using CRM software.
- Analyzing campaign data using spreadsheet software to build reports and provide strategic recommendations.
- Building and delivering client presentations, such as strategic plans and Quarterly Business Reviews (QBRs), with presentation software.
- Using SQL to query data and identify performance trends for advertising campaigns.
- Working with internal product and support teams to address client needs and technical issues.
Skills
- Client management
- Account management
- Business development
- Campaign optimization
- CRM software
- Spreadsheet software
- Presentation software
- SQL
- Data analysis
- Client presentations
Location
- New York, New York
Work Type
- 40 hours/week
Experience Level
- 5 years of experience
Education Level
- Bachelor's Degree or equivalent work experience
Salary/Compensations
- $123,200 - $185,500/yr
Benefits
- Opportunity to become an Apple shareholder through discretionary employee stock programs.
- Discretionary restricted stock unit awards.
- Discounted Apple stock purchase through Employee Stock Purchase Plan.
- Comprehensive medical and dental coverage.
- Retirement benefits.
- Range of discounted products and free services.
- Reimbursement for certain educational expenses, including tuition, for formal education related to advancing career at Apple.
- Potential eligibility for discretionary bonuses or commission payments.
- Potential eligibility for relocation.
About the Company
- Apple is a place where extraordinary people gather to do their lives best work.
- Together we create products and experiences people once couldn't have imagined, and now, can't imagine living without.
- The diversity of our people and their ideas inspires the innovation that runs through everything we do.