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About the Role
As a Center Sales Director at EWC Growth, you will lead the business, develop a winning team, and create an elevated and unique guest experience. You will own the day-to-day success of your center, from sales and team performance to talent development and operations. You will set the energy, establish expectations, celebrate wins, and coach your team to reach the next level.
Responsibilities
- Drive service sales, retail sales, Wax Passes, and future bookings
- Own center KPIs, revenue goals, and performance metrics
- Analyze results and turn insights into action
- Build local partnerships through events to add new guests
- Coach associates on behaviors that drive stronger sales performance and elevated guest experience
- Execute local marketing and community engagement initiatives
- Champion a consistently exceptional guest experience
- Coach associates on creating meaningful guest connections
- Resolve escalated guest concerns
- Support the front desk during high-volume periods and lead by example
- Ensure every interaction reflects brand standards
- Recruit, hire, train, and retain high-performing associates
- Coach your team to strengthen sales, service, and leadership skills
- Deliver regular feedback and performance conversations
- Recognize wins while creating accountability around opportunities
- Build a positive, high-energy culture
- Build effective associate schedules while managing labor targets
- Oversee timekeeping, payroll, deposits, and other daily administrative functions
- Maintain compliance with training, licensing, HR, and operational requirements
- Manage inventory, product ordering, and payment/EFT processes
- Keep the center organized, efficient, and ready to perform
Requirements
- 3+ years in a sales leadership or management role across retail, beauty, or spa industries
- Proven track record of achieving sales and operational targets
- Team leadership and talent development
- Financial acumen, budget management, and schedule creation
- Excellent verbal and written communication and conflict resolution
- Guest service and sales expertise
- Proficiency in Microsoft Office and POS systems
- Must lift up to 25 lbs with the ability to stand for extended periods of time
Skills
- Sales leadership
- Management
- Talent development
- Sales expertise
- Guest service
- Communication
- Conflict resolution
- Financial acumen
- Budget management
- Schedule creation
- Microsoft Office proficiency
- POS systems proficiency
Location
- On-site
Work Type
- Full-time
Experience Level
- 3+ years
Salary/Compensations
- $80,000–$95,000 annually
- Base Salary of $65,000-$75,000 + up to $25k in annual commissions with uncapped earning potential
Benefits
- Complementary Waxing Services
- 50% Off Our Exclusive Skincare Retail Products
- 401(k) Retirement Plan
- Paid Time Off & Sick Leave
- Paid Parental Leave
- Medical, Dental, and Vision insurance
- Company-Paid Life and Disability Insurance
- Flexible Spending Accounts (FSA) and Dependent Care Benefits
- Pre-Tax Commuter & Transportation Benefits
- Ongoing training, recognition programs, and real career pathing opportunities
About the Company
- EWC Growth is an equal opportunity employer.
- EWC Growth participates in E-Verify.
Equal Opportunity
- We are committed to creating a diverse, inclusive, and respectful workplace.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, or veteran status.