Installation Technician at Usherwood Office Technology | NY, US | Rezi

Installation Technician at Usherwood Office Technology

Installation Technician

Usherwood Office Technology · NY, US

Yesterday

Installation Technician

Usherwood Office Technology · NY, US

2 days ago
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About the Role

The Installation Technician is responsible for installing IT related equipment in commercial, industrial, and office environments. This may consist of running and terminating data and voice cables, mounting and adjusting security cameras, door access systems, large displays, and associated technology. The role also involves estimating time and materials for cabling or technology projects.

Responsibilities

  • Install, terminate, and test cables for voice, data, speakers, access control, cameras, and unified communication solutions, ensuring high-quality installation.
  • Install wireless networking equipment.
  • Place computers, monitors, printers, scanners, phones, and other equipment.
  • Install Windows operating system and various software.
  • Troubleshoot various technology and computer systems within reason.
  • Read and understand equipment manufacturer installation instructions.
  • Use technical manuals and interface with manufacturer’s technical support to troubleshoot problems.
  • Assist off-site IT technicians in remote setup of systems.
  • Travel to customer sites in a company-provided vehicle throughout the service territory.
  • Conduct professional interactions with customer personnel, developing relationships, demonstrating systems, and providing training as needed.
  • Perform client walk-throughs on customer sites to document existing conditions.
  • Load, transport, and unload tools, materials, and equipment safely.
  • Operate boom and scissors lifts.
  • Document installations via pictures and notes.
  • Monitor stock levels and maintain a clean and organized work environment.
  • Comply with company policies and procedures.
  • Engage in continuous product training.

Requirements

  • Minimum 2 years of experience in low voltage cabling, security camera and access control repair and installation.
  • Proficiency with routing, terminating and properly dressing cables.
  • Proficiency with hand and power tools.
  • Knowledge of construction techniques and wiring methods for new and existing construction.
  • Problem-solving skills to handle repairs and equipment issues during service calls.
  • Ability to routinely lift, push, or pull packages of up to 60lbs.
  • Ability to work under pressure, assess multiple demands and manage priorities.
  • Ability to work independently, as well as within a team.
  • Ability to work off a step ladder, extension ladder, scissor, or boom lift.
  • Strong problem-solving and client service skills.
  • Familiarity with state, city, town building standards.
  • Familiarity with electric lock hardware installation.
  • Basic understanding of computers and networking.
  • Ability to take direction and eagerness to learn new skills.
  • Commitment to abide by OSHA and all other safety standards and procedures.
  • Willingness to train on company-specific technical equipment.
  • Positive attitude, attention to details and sense of urgency in all work efforts.

Skills

  • Low voltage cabling
  • Security camera installation and repair
  • Access control installation and repair
  • Cable routing, termination, and dressing
  • Hand and power tool proficiency
  • Construction techniques and wiring methods
  • Computer and networking basics
  • Axis products
  • Milestone products
  • Verkada products
  • Polycom products
  • Electric lock hardware installation

Location

  • Customer sites throughout service territory

Work Type

  • Full-time

Experience Level

  • Minimum 2 years of experience

Benefits

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Supplemental insurance
  • Company paid life insurance
  • Company paid long-term disability insurance
  • 401(k) plan with matching company contribution
  • Company vehicle
  • Monthly bonus opportunity program
  • Paid training and certification opportunities
  • Annual company store allowance

About the Company

  • Usherwood Office Technology is committed to growth mirrored by the quality of people invested in.
  • Visit us at www.usherwood.com

Equal Opportunity

  • Usherwood Office Technology is an Equal Opportunity Employer.