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About the Role

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies. As a Lead Infrastructure Engineer, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

Responsibilities

Manage clients and stakeholders, including consultations, communication of expected completion dates, and ongoing expectation management.
Contribute to process management and improvement by updating and creating documentation and runbooks in line with engineering standards.
Provide advanced troubleshooting and support for Proxy issues.
Collaborate with other IT & business teams to align proxy solutions with organizational goals.
Contribute to change management process improvement by building standardized change implementation templates.
Provide technical guidance and mentorship to team members.
Utilize enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
Apply reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

Requirements

Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience.
Hands-on experience in installation, migration, and decommission of Broadcom (erstwhile Bluecoat) devices including Proxy SG, Secure Web Gateway (ISG), Symantec Content Analysis Systems (CAS), SSL Visibility appliances, and Symantec Management Center (SMC).
Experience with other SaaS based Secure Gateway vendors such as Zscaler, Netskope, etc.
Ability to build, test, and deploy proxy-based security solutions.
Good understanding of network infrastructure, network security concepts, application layer protocols (http/https), and vulnerability mitigation.
Good understanding of REST API and container-based deployment models.
Understanding of version and revision control practices and procedures.
Proficient in use of SEIM tools for investigative purposes.
Scripting skills for automation of a Proxy environment and understanding/comfort working on shell/python scripts and Ansible playbooks.
Expertise in networking fundamentals including Network topology, VLANs, Routing, Switching, Global/Local Load Balancing, and Firewalls.
Flexible to work off hours and weekends in a 24x7 on-call rotation.
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.

Skills

AI capabilities
Infrastructure analysis
Design documentation
Operational data handling
Reuse-first practices
AI-assisted practices
Automation
Resiliency
Security
Auditability
Broadcom (Bluecoat) devices
Proxy SG
Secure Web Gateway (ISG)
Symantec Content Analysis Systems (CAS)
SSL Visibility appliances
Symantec Management Center (SMC)
SaaS Secure Gateway vendors
Zscaler
Netskope
Proxy-based security solutions
Network infrastructure
Network security concepts
HTTP/HTTPS
Vulnerability mitigation
REST API
Container-based deployment models
Version control
Revision control
SEIM tools
Shell scripting
Python scripting
Ansible playbooks
Networking fundamentals
Network topology
VLANs
Routing
Switching
Global Load Balancing
Local Load Balancing
Firewalls

Location

Onsite

Work Type

Full-time

Experience Level

5+ years applied experience
Lead

Education Level

Formal training or certification on infrastructure disciplines concepts

About the Company

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors.
Our first-class business in a first-class way approach to serving clients drives everything we do.
We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.
Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Equal Opportunity

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.