Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Technical Account Manager (all genders) role.
Rezi rewrites your resume against ABOUT YOU SE & Co. KG's job description. Free.
Tailor your resume to this Technical Account Manager (all genders) role.
Rezi rewrites your resume against ABOUT YOU SE & Co. KG's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Technical Account Manager (all genders) posting at ABOUT YOU SE & Co. KG — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Technical Account Manager (all genders) posting at ABOUT YOU SE & Co. KG — free, in seconds.
About the Role
SCAYLE is a rapidly growing enterprise commerce platform empowering brands and retailers to achieve their D2C ambitions. We foster innovation, international collaboration, and a data-driven approach, encouraging bold decisions and continuous development to shape the future of e-commerce.
Responsibilities
- Independently manage and technically support 5-10 enterprise client relationships.
- Serve as a trusted advisor on platform utilization, integration best practices, and architectural decisions.
- Translate complex client requirements into actionable feature requests and contribute to the product roadmap.
- Align business needs with product capabilities and proactively drive adoption.
- Coordinate technical escalations with Solution Engineering, Support, and Product teams.
- Lead technical QBRs, integration reviews, and roadmap alignment workshops.
- Monitor platform health, usage, and KPIs, deriving recommendations for improvement.
Requirements
- Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or equivalent qualification.
- Over 5 years of experience in enterprise e-commerce, with SaaS platforms, or in digital consulting.
- Proven experience in technical, client-facing roles such as TAM, Solution Architect, or Senior Consultant.
- Solid understanding of e-commerce architectures including storefronts, APIs, OMS, PIM, CMS, and ERP integrations.
- Familiarity with Headless Commerce and MACH principles (Microservices, API-first, Cloud-native).
- Strong skills in interpreting architecture diagrams, API documentation, and working with REST, GraphQL, and webhooks.
Skills
- Enterprise E-commerce
- SaaS Platforms
- Digital Consulting
- Technical Client-Facing Roles
- E-commerce Architectures
- Storefronts
- APIs
- OMS
- PIM
- CMS
- ERP Integrations
- Headless Commerce
- MACH Principles
- Microservices
- API-first
- Cloud-native
- REST
- GraphQL
- Webhooks
- Platform Migrations
- Pre-sales Consulting
- Post-sales Consulting
- SCAYLE
- Salesforce Commerce Cloud
- commercetools
- SAP Commerce Cloud (Hybris)
- Shopify Plus
Experience Level
- 5+ years
Education Level
- Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or equivalent
Benefits
- Visit our benefits page for details.
About the Company
- SCAYLE is one of the fastest-growing enterprise commerce platforms globally, enabling brands and retailers to realize their D2C ambitions.
- SCAYLE stands for innovation, international collaboration, and a strong focus on data.
- We believe in growing both professionally and personally by leaving our comfort zone and making bold decisions.
- We view challenges not as obstacles, but as opportunities to find better solutions.
- We operate in an environment that promotes flexibility, creativity, and continuous development.
- We are driven by a shared motivation to make a difference and actively shape the future of e-commerce.
Equal Opportunity
- A place where you can be you.
- We consider it our responsibility to create an environment where everyone can feel as welcome as they are.
- Diverse backgrounds and perspectives make us stronger and shape our culture.
- What we stand for internally, we also stand for as a brand: acceptance, inclusion, and fairness.