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About the Role
The FT app is a key part of subscriber engagement, and this role will be central to its transformation. You will work with engineering and design colleagues to execute the app strategy, enhance the user experience, and build capabilities for future evolution. This is an opportunity to shape a product used by a global audience and strengthen the FT's mobile product discipline.
Responsibilities
- Help shape the future of the FT app by translating long-term app strategy into clear product requirements, priorities, and a roadmap.
- Bring specialist mobile product knowledge to decisions about the app experience, challenging assumptions and identifying opportunities to leverage native device capabilities.
- Develop a deep understanding of customers, their behaviors, and their usage of the FT through research, analytics, and experimentation.
- Champion a mobile-first approach to product development, designing around app customer needs and complementing the web experience.
- Ensure the app delivers a coherent, premium experience that provides business value and effectively utilizes shared FT capabilities.
- Own and prioritize roadmap areas, balancing customer value, strategic impact, technical dependencies, and commercial outcomes.
- Work with engineering, design, data, and editorial colleagues to manage initiatives from discovery through iteration.
- Deliver experiences that make the FT essential to daily routines, including improvements in navigation, discovery, personalization, notifications, offline access, and cross-device continuity.
- Explore opportunities to enhance engagement with FT journalism through native mobile interactions and seamless experiences across various formats.
- Collaborate with teams responsible for identity, subscriptions, and customer lifecycle to improve the app's effectiveness in acquisition, engagement, retention, and subscriber growth.
- Establish success measures, use experimentation and customer feedback for decision-making, and continuously optimize the experience.
- Ensure performance, accessibility, reliability, and usability are fundamental aspects of the product experience.
- Act as a specialist in mobile product knowledge for colleagues across product, design, and engineering.
- Share best practices in app product management, including platform conventions, app store requirements, release management, mobile analytics, and experimentation.
- Help establish effective ways of working for developing and maintaining high-quality iOS and Android experiences.
- Stay informed about mobile technology developments, customer expectations, and emerging product capabilities, identifying relevant opportunities for the FT.
Requirements
- Proven mobile app product management experience, including owning and delivering improvements to consumer-facing iOS and/or Android apps, ideally in products with significant scale, frequent usage, or complex customer journeys.
- Practical experience working with native and/or cross-platform development teams, understanding the differences, opportunities, and trade-offs between architectures.
- Familiarity with Apple and Google's platform conventions, app store policies, submission and release processes, in-app purchases, push notifications, device capabilities, and delivering high-quality app experiences.
- Experience in customer discovery, defining problems and opportunities, prioritization, roadmap management, experimentation, and measuring product outcomes.
- Experience working closely with cross-functional engineering and design teams to deliver products iteratively, navigate technical complexity, and balance short-term improvements with longer-term investment.
- Ability to use qualitative and quantitative evidence to understand customer needs, make decisions, and evaluate success.
- Understanding of how product experience contributes to engagement, retention, and commercial performance.
- Comfortable working across organizational boundaries, bringing different disciplines together, and influencing decisions without formal authority.
- Ability to operate effectively in evolving environments regarding technology choices, team structures, and delivery approaches, helping translate strategic ambition into practical action.
Skills
- Mobile app product management
- Native and/or cross-platform mobile app development understanding
- Mobile ecosystem knowledge (platform conventions, app store policies, etc.)
- Product management fundamentals (customer discovery, prioritization, roadmap management, experimentation, outcome measurement)
- Delivery experience with cross-functional teams
- Customer and commercial focus
- Collaboration and influence
- Adaptability and comfort with ambiguity
- Subscription-based digital products (desirable)
- Publishing, media, or content industry experience (desirable)
- Personalization
- Content discovery
- Notifications
- Offline functionality
- Cross-device continuity
- Working with external development partners
- Establishing/maturing mobile product development practices
Location
- Remote
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Experienced
Benefits
- Generous annual leave
- Medical cover
- Inclusive parental leave packages
- Subsidised gym memberships
- Opportunities to give back to the community
About the Company
- The Financial Times is a leading global news organisation known for its authority, integrity, and accuracy, aiming to deliver quality information and services worldwide.
- The FT fosters curiosity and rewards ambitious thinking, helping audiences stay informed and deepen their understanding.
- Product & Tech teams drive innovation in a digital landscape, delivering cutting-edge products to over one million daily digital subscribers.
- The FT's growth relies on a diverse, dedicated, and dynamic group of specialists.
- The company offers a supportive culture, entrepreneurial spirit, and opportunities for career growth.
Equal Opportunity
- We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued.
- A supportive workplace is one where employees feel they can be themselves and operate to their full potential.
- We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
- We are a disability confident employer and Valuable 500 signatory.