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About the Role
As our next Food & Beverage Shift Leader, you will be a key part of our Food & Beverage team, leading service within Charlie's Corner Bar & Restaurant and helping to create a welcoming and memorable experience for every guest.
Responsibilities
- Lead, motivate and support the Food & Beverage team throughout each shift
- Deliver exceptional guest service and ensure high standards are maintained at all times
- Take responsibility for the smooth operation of Charlie's Corner during your shift, with a strong focus on evening service
- Train and develop team members, helping them reach their full potential
- Ensure compliance with food safety, health & safety and brand standards
- Assist with stock control, ordering, wastage management and inventory processes
- Support daily financial procedures, end-of-day reporting and banking all finances
- Handle guest feedback professionally and proactively resolve any issues
- Work closely with other hotel departments to deliver a seamless guest experience
Requirements
- Previous Food & Beverage supervisory or leadership experience
- Passionate about hospitality and delivering outstanding guest experiences
- Excellent communication and organisational skills
- Fluent in English
- Fully flexible to work a variety of shifts, including weekends and bank holidays, although the role will predominantly involve evening shifts
- Confident leading a team in a busy service environment
- Eligibility to work in the UK
Location
- London
Work Type
- Full-Time
- Permanent
Salary/Compensations
- £32,042.40 per annum + monthly tips
Benefits
- 2 x complimentary stays in our UK hotels, per year (T&Cs apply)
- Discounted hotel rates all over the world in Accor hotels
- Continuously learn and develop yourself with our Accor Academy
- Support for your wellbeing in your professional and personal life
- Grow your experience anywhere. Explore limitless opportunities across 5,000+ hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- Merlin Discounts
- Eyecare Vouchers
- One-night stay to experience the role first-hand
About the Company
- We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
- Our mission at ibis London Blackfriars is to create memorable moments for our guests by connecting hearts from arrival to farewell.
- You will have the opportunity to be part of a high-energy, fun team that delivers excellent customer service every day to our guests.
- Our hotel offers 297 modern guest rooms and is ideally located in the heart of London, just moments from Southwark and Blackfriars stations.