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About the Role
As a Sales Associate, you’ll play a key role in delivering outstanding customer experience, maintaining a clean and welcoming store environment, and supporting sales and profitability goals. We’re looking for friendly, reliable associates committed to exceeding customer expectations.
Responsibilities
- Provide prompt, friendly, and courteous service to every customer
- Prepare fresh food and made-to-order items following company recipes and standards
- Promote My Crosby’s Rewards and assist customers with enrollment and offers
- Suggest additional items at checkout to enhance customer experience
- Communicate effectively with team members and leadership
- Demonstrate company values: Honesty, Trust, Customer Focus, Teamwork, and Accountability
- Follow all company policies, procedures, and food safety standards
- Stay up to date on company operations and expectations
- Work scheduled shifts and follow dress code guidelines
- Report any issues related to sales, pricing, or store operations
- Handle customer concerns professionally and escalate when needed
- Accurately process transactions and refunds
- Balance and report register activity at the end of each shift
- Report any cash discrepancies over $5.00
- Follow proper cash handling and register procedures
- Help monitor inventory and prevent loss
- Follow all cash control and store security procedures
- Notify management of deliveries and any suspicious activity
- Protect company assets at all times
- Keep shelves, coolers, and displays fully stocked and organized
- Ensure all items are properly priced
- Prepare and maintain coffee, fountain drinks, and other high-demand items
- Maintain a clean and safe store environment inside and out
- Clean floors, restrooms, food areas, and equipment
- Keep parking lots, sidewalks, and fueling areas tidy
- Identify and address safety hazards & report maintenance issues promptly
Requirements
- Proficient in basic math to handle cash transactions, shift reports and vendor check-ins
- Ability to clearly assess and validate customer identification
- Ability to understand operating instructions for lottery, point of sale systems, and other equipment
- Tolerance of exposure to gasoline fumes and cleaning products
Experience Level
- Previous experience, preferred
Education Level
- High School Diploma or equivalent preferred
Benefits
- Career growth opportunities
- Company Discounts
- Significant Fuel Discounts!
- Paid Time Off
- 401K
- Referral Bonus ($250 + a free pizza!)
- Company-paid Employee Assistance Program
About the Company
- We’re looking for associates who are friendly, reliable, and committed to exceeding customer expectations—every day, every time.
- Career Growth Path: Sales Associate - Shift Leader - Assistant Team Leader - Team Leader
- A culture of teamwork and support - Enjoy working with a close-knit team that celebrates each other’s successes.
- A chance to make an impact: Be part of a local brand that supports its community.