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About the Role
Join Veolia in Greenwich as an Operations Manager and contribute to our ambition of Ecological Transformation. This role is crucial in helping the world take better care of its resources and become a better place for everyone.
Responsibilities
- Efficiently manage the Transfer Station, RDF, and HWRC operations at Veolia Greenwich IWMF.
- Lead multidisciplinary teams with visible presence and champion workplace inclusion.
- Ensure compliance with Health & Safety policies while promoting a safety-first culture and good practices.
- Develop and maintain employee engagement, oversee staff welfare, and ensure effective team communications.
- Maintain strong relationships with internal and external stakeholders.
- Manage and monitor budget performance with the Contract Manager, ensuring costs are controlled and reviewed regularly.
- Drive operational excellence and KPI adherence, maintaining compliance with Veolia Minimum Requirements.
- Monitor service performance and report to the Contract Manager for improvement plan implementation.
- Ensure proactive management of workforce and service delivery issues to prevent client/resident complaints.
- Build and maintain strong partnerships with the Client, ensuring timely resolution of escalated issues and effective communication.
- Oversee staff training programs, including maintenance of training matrices, TBTs, and performance reviews.
- Manage disciplinary processes and safety investigations.
- Monitor and report equipment maintenance needs in a timely manner.
- Ensure regular effective communication of operational processes to the wider team.
Requirements
- Experience of people management, ideally with larger teams.
- Experience within the waste sector.
- Capability to lead, motivate, and develop teams while managing performance and fostering collaboration.
- Strong verbal, written communication and IT skills for interfacing with various Stakeholders.
- Ability to manage operational budgets, control costs, and optimise resource allocation.
Skills
- Health & Safety policies
- Employee engagement
- Team communications
- Stakeholder management
- Budget management
- Cost control
- Resource allocation
- Verbal communication
- Written communication
- IT skills
Location
- Greenwich
Work Type
- Full-time
- 40 hours per week
Experience Level
- People management experience
- Experience with larger teams
Education Level
- IOSH/Nebosh - preferred
- CPC (Certificate of Professional Competence) - preferred
Salary/Compensations
- £50,000 per annum
- Performance bonus
- Car allowance
- Pension
Benefits
- 25 days of annual leave
- Choice of company car or car cash allowance
- Eligible for performance bonus
- Access to company pension scheme
- One paid day's leave per year to volunteer
- Ongoing training and development opportunities
About the Company
- Veolia is committed to helping the world take better care of its resources and become a better place.
- We are driven by the ambition of Ecological Transformation.
- We foster an inclusive culture where everyone can contribute to looking after the environment and working alongside communities.
- We have been named one of The Sunday Times Best Places to Work for three consecutive years (2023, 2024, 2025).
- We are transforming what it means to have a rewarding, purposeful career.
Equal Opportunity
- We are dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate.
- As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme and meet the minimum criteria for our roles.
- We are committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.