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About the Role
Join our dynamic retail team as a Sales Assistant ('Experience Expert') during the festive season. You will create memorable customer experiences, nurture relationships, and contribute to our 'Back to the Mulberry Spirit' strategy.
Responsibilities
- Create a welcoming and fun environment for customers and team.
- Deliver an engaging, dynamic, and memorable customer experience.
- Develop and maintain key customer relationships using instore CRM tools.
- Understand how Mulberry fits into life and art to excite customers.
- Share business ideas and demonstrate a competitive spirit.
- Deliver operational excellence with respect for people, product, and environment.
- Embody company values: honest, dynamic, and community spirited.
- Support an inclusive culture through open-minded and respectful behavior.
- Incorporate environmentally and socially responsible practices.
Requirements
- Customer focused.
- Culturally connected.
- Curious about the business.
- Strong desire to succeed.
- Respectful of people, product, and environment.
- Open-minded and respectful towards others.
- Inspired to work for a B Corp business.
Skills
- Product knowledge
- Storytelling
- Engaging
- Agile
- Curious
- Fashion enthusiasm
Location
- Somerset, England
Work Type
- Fixed-term contract
- Full-time
Experience Level
- Entry level
Salary/Compensations
- $20 - $22 an hour
Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Staff discount
- Extra day off for birthday
- Pension Contributions
- Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand wellbeing service
About the Company
- Founded in 1971 in Somerset, England, Mulberry is a British lifestyle brand known for quality and design.
- Committed to sustainability and improving impact on people and the planet.
- Achieved B Corp Certification in 2024.
- Values include being honest, dynamic, and community spirited.
Equal Opportunity
- Mulberry is an equal opportunities employer.
- Hiring decisions are based solely on qualifications, skills, or experience.
- Adjustments to application or interview processes can be requested.