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About the Role
As a Sales Associate, you will be dynamic, using your product knowledge and storytelling to customize each customer experience and nurture long-lasting relationships. You will be open to learning and developing yourself to become an expert in your field and play a part in our 'Back to the Mulberry Spirit' strategy.
Responsibilities
- Create a welcoming and fun environment for customers and team.
- Deliver an engaging, dynamic, and memorable customer experience.
- Develop and maintain key customer relationships using in-store CRM tools.
- Understand how Mulberry fits into the fabric of life and art to excite customers.
- Share business ideas and demonstrate a competitive spirit.
- Deliver operational excellence with respect for people, product, and environment.
- Embody company values: honesty, dynamism, and community spirit.
- Support an inclusive culture through open-minded and respectful behavior.
- Incorporate environmentally and socially responsible practices into work.
Requirements
- Experience working in a customer-focused environment.
- Demonstrated sales abilities.
- Exceptional communication and interpersonal skills.
- Demonstrates initiative.
- Ability to follow direction.
Skills
- Product knowledge
- Storytelling
- Customer relationship management
- Cultural awareness
- Business curiosity
- Communication skills
- Interpersonal skills
Location
- Somerset, England
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $20 - $24 an hour
Benefits
- Significant weekly commission
- Generous seasonal merchandise allowance
- Additional generous incentives
- Career development and advancement opportunities
- High profile luxury store environment
About the Company
- Mulberry is a British lifestyle brand founded in Somerset, England in 1971, internationally acclaimed for quality and design.
- Sustainability is a core ethos, recognized by B Corp Certification in 2024.
- Committed to improving impact on people and the planet.
- Values include honesty, dynamism, and community spirit.
Equal Opportunity
- Mulberry is an equal opportunities employer.
- Hiring decisions are based solely on qualifications, skills, or experience.
- Accommodations are available for application and interview processes.