Senior Technical Program Manager - Oracle PPM & AI-Augmented Delivery
eClerx · Austin, TX, US
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About the Role
We are seeking a Senior Technical Project Manager with deep expertise in Oracle Fusion PPM or EPBCS, capable of managing complex enterprise-level projects. This role requires technical credibility to challenge architectural decisions, commercial acumen for budget management, and the seniority to engage with executive stakeholders.
Responsibilities
- Client relationship and engagement governance
- Single point of accountability for eClerx delivery across all phases and workstreams
- Conduct weekly delivery standups, bi-weekly steering meetings, and monthly executive reviews
- Manage scope, risk, and change control across a multi-workstream program
- Build and maintain trust with Client senior stakeholders
- Own the solution architecture across Oracle PPM/EPBCS, OIC integrations, OCI, FDI data pipelines, and the AI agent layer
- Chair architecture decision reviews and serve as the escalation point for integration design, Flexfield strategy, RBAC model, and agent runtime choices
- Forecast resource demand by phase and manage the on/off hybrid mix
- Support pre-sales activities for future engagement phases
- Lead a multi-disciplinary team including Oracle functional specialists, OIC integration developers, AI/agentic engineers, data engineers, QA, and change management professionals
- Set delivery standards, review quality, and hold the team accountable without micromanaging
- Develop the offshore team by providing necessary context for optimal performance
Requirements
- Must have configured Oracle Fusion PPM or EPBCS on a large enterprise scale
- Experience managing hybrid delivery pods
- Technically credible enough to challenge an Oracle architect’s recommendation
- Commercially aware enough to manage engagement budget
- Senior enough to sit in a steering committee with a VP and earn the room
- Able to walk into a conversation with Client IT architects and build trust with technical capabilities
- Able to challenge proposed Extensible Flexfield designs if they will create future maintenance problems
- Understand the difference between deterministic Oracle extracts and LLM calls for financial figures, and enforce the distinction
- Know the importance of data block certification gates before Wave 1 agent deployment and explain it to client executives
- Able to read a work breakdown structure and assess the credibility of estimates
- 10+ years in enterprise IT delivery
- At least 5 years in a client-facing engagement lead or program manager role
- Direct experience delivering Oracle Fusion PPM, Oracle EPBCS at enterprise scale
- Experience managing multi-workstream programs with 20+ FTE across onshore/offshore teams
- Demonstrable experience managing difficult client conversations and maintaining relationships
- Comfortable operating from mid-level technical reviews to VP/Director-level steering conversations within the same week
- Experience with Oracle Integration Cloud (OIC) or similar integration platforms
- Exposure to AI/agentic delivery (LLM integration, RAG, or agent build)
- Experience with enterprise data platforms (FDI, Snowflake, Databricks, or similar) at the architecture level
- Prior delivery experience at a complex enterprise client
- Experience navigating a formal procurement or RFP process as the incumbent partner
Skills
- Oracle Fusion PPM
- Oracle EPBCS
- Oracle Integration Cloud (OIC)
- AI/agentic delivery
- LLM integration
- RAG
- Agent build
- Program Studio/DataRobot
- Enterprise data platforms
- FDI
- Snowflake
- Databricks
- Client relationship management
- Engagement governance
- Technical architecture
- Delivery oversight
- Commercial management
- Team leadership
- Hybrid delivery models
Location
- Austin, Texas, US
Work Type
- Full-time
Experience Level
- 10+ years in enterprise IT delivery
- At least 5 years in a client-facing engagement lead or program manager role
- Senior
Salary/Compensations
- $200K to $220K
About the Company
- eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
- The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies.
- Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India.
- The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
Equal Opportunity
- eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
- We are also committed to protecting and safeguarding your personal data. Please find our policy here [https://eclerx.com/privacy-policy/]