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About the Role
The Assistant Restaurant Leader supports the Restaurant Leader in daily restaurant operations, upholding Raising Cane’s standards and culture. This role involves working in a fast-paced kitchen and customer-facing environment with varied temperatures and requires physical exertion.
Responsibilities
- Hires and terminates all hourly, non-management crewmembers
- Owns the onboarding, status change and payroll process for all hourly crewmembers
- Creates crewmember work and training schedules
- Manages the performance of all hourly crewmembers
- Acts as manager on duty and opens and closes the restaurant
- Manages cash handling and ensures accountability
- Enforces Raising Cane’s policies and standards
- Executes shift management meeting Raising Cane’s operations and safety standards
- Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
- Deploys crewmembers during a shift
- Provides exemplary customer service
- Utilizes reward and recognition program for the crewmembers in the restaurant
- Authorizes employee functions requiring manager approval
- Ensures cleanliness of the restaurant and ensures the facility is in good working order
- Completes other duties as assigned
Requirements
- Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
- Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
- Able to work effectively and efficiently both independently and collaboratively
- Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
- Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
- Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
- 3+ years of restaurant or retail management experience
- New restaurant opening experience preferred
- Possess a valid UK driver’s license
- Must hold valid Right to Work in the UK
Skills
- Microsoft Office (Excel, Word and Outlook)
- Analytical skills
- Written communication skills
- Verbal communication skills
- Problem-solving skills
- Customer service
Location
- UK
Work Type
- Full-time
Experience Level
- 3+ years of restaurant or retail management experience
Education Level
- GCSEs or equivalent required
- Some tertiary education preferred
About the Company
- Raising Cane’s Chicken Fingers® serves craveable chicken finger meals with a One Love philosophy.
- Known for great Crew and cool Culture, following a Work Hard. Have Fun. philosophy.
- The fastest-growing chicken concept in the US, on track to be a Top 10 Restaurant Brand.
- Each Crewmember is important to rapid growth and enduring success.
Equal Opportunity
- All your information will be kept confidential according to EEO guidelines.