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About the Role

The Restaurant Leader is responsible for the strategic direction of their restaurant, maintaining operations standards, and driving results through people development, sales, and profit growth. This role involves teaching, modeling, and upholding Raising Cane’s culture standards for all crewmembers, customers, and partners.

Responsibilities

Ensures overall financial success of the restaurant, including forecasting and budgeting.
Ensures overall restaurant compliance with company standards, policies, and laws.
Hires and terminates management-level crewmembers, including status changes and payroll processing.
Creates crewmember work and training schedules.
Develops management-level crewmembers, including performance management.
Acts as manager on duty, opens and closes the restaurant, and manages cash handling.
Monitors profit and loss statements and develops/executes strategy in all areas of financial and operational performance.
Enforces Raising Cane’s policies and standards.
Uses required tools, forms, and logs to support shift execution, document results, and take corrective action.
Deploys crewmembers during a shift and provides exemplary customer service.
Utilizes reward and recognition programs for restaurant crewmembers.
Authorizes employee functions requiring manager approval (e.g., discounts, timeclock overrides).
Ensures restaurant cleanliness and facility good working order.
Achieves and maintains training restaurant status.
Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics.
Completes other duties as assigned.

Requirements

Detail-oriented, organized, and able to manage multiple, constantly changing priorities.
Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills.
Able to work effectively and efficiently independently and collaboratively.
Able to recognize problems, set goals, create plans, and convert plans into action.
Able to measure performance subjectively and objectively with high emotional intelligence.
Proficient in Microsoft Office (Excel, Word, Outlook) and able to learn new systems quickly.
Able to work various shifts including days, evenings, and weekends, and travel as needed.
Able to manage all public dealings professionally, consistent with Raising Cane’s policies, and act as a brand ambassador.
5+ years of restaurant or retail management experience.
New restaurant opening and local restaurant marketing experience preferred.
Possess a valid UK driver’s license.
Must hold valid Right to Work in the UK.

Skills

Analytical skills
Written communication skills
Verbal communication skills
Microsoft Office proficiency (Excel, Word, Outlook)

Location

Work Type

Full-time

Experience Level

5+ years of restaurant or retail management experience

Education Level

GCSEs or equivalent required
Some tertiary education preferred

About the Company

Raising Cane’s Chicken Fingers® serves craveable chicken finger meals with a One Love philosophy.
Known for great Crew and cool Culture, following a Work Hard. Have Fun. philosophy.
The fastest-growing chicken concept, on track to be a Top 10 Restaurant Brand in the United States.
Each Crewmember is important to rapid growth and enduring success.

Equal Opportunity

All information will be kept confidential according to EEO guidelines.
This role is not eligible for visa sponsorship at this time.