Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Associate Knowledge Manager role.

Rezi rewrites your resume against Thomson Reuters's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Associate Knowledge Manager posting at Thomson Reuters — free, in seconds.

About the Role

As an Associate Knowledge Manager, you will help maintain a comprehensive, accurate knowledge base that serves our growing organization and centralized RFX processes. In partnership with product managers, solutions consultants, and subject matter experts (SMEs), you will create and maintain reusable proposal content and tools, apply AI tools under expert editorial oversight, and support special procurement projects. This role is essential to mitigating risk for Thomson Reuters and maintaining proposal excellence, compliance, and sustainable team capacity.

Responsibilities

Maintain and expand an electronic content repository for designated products (e.g., product descriptions, Q&A pairs) used for RFXs, forms, and customer inquiries.
Monitor product roadmaps and enhancement announcements to identify new content for the repository.
Respond to content and feedback submissions from proposal team members. Edit, tag, and index submissions with related or new terms.
Provide quality assurance for AI-assisted content, ensuring consistent tone, voice, and messaging. Balance AI assistance with human editorial judgment to protect brand integrity, regulatory compliance, and professional standards.
Organize and index the repository for efficient use by proposal team members.
Regularly review and optimize content by removing duplicates, improving messaging clarity, and refining formatting.
Write, format, and proof content to meet approved brand and style guidelines, and ensure it integrates easily into proposal templates.
Use the repository to help answer customer and internal inquiries and basic formal and informal solicitations with consistent, accurate responses.
Contribute to all phases of new-product integration under the standard onboarding plan.
Work with proposal team members and SMEs to expand the RFX content repository with new proposal and forms content.
Support development of sole source letters, capabilities statements, RFX templates, and other materials built from repository content.
Review existing RFX libraries to identify reusable work product, such as templates, completed responses, informal proposals, forms, certifications, and vendor registration data.
Assist in developing proposal materials for formal and informal requests for designated products.
Support creation of tools and resources for the sales team and other internal staff for new sales and renewals.
Assist in maintenance of Proposal Resource Center (PRC) tools and resources for designated products on a regular schedule.
Keep the SME list and contact information current, accurate, and complete.
Keep the Knowledge Manager Guidebook up to date.
Help create and deliver ongoing training on the Qvidian proposal automation system and the RFX content repository.
Support development of best practices and streamline processes and tools to manage increasing workload volume.
Stay current on Qvidian enhancements, Thomson Reuters product development and acquisitions, proposal best practices, and market trends.

Requirements

Bachelor’s degree required. A degree in journalism, corporate communications, marketing communications, or library science, with an emphasis on writing, is preferred.
Minimum of two years of professional content management experience, preferably developing content for proposals, marketing, or sales.
Working knowledge of the proposal response process.
Professional-level English proficiency, with mastery of writing, editing, proofreading, and advanced formatting skills.
Ability to apply company style guidelines and maintain consistent brand voice and tone.
Demonstrated experience using AI tools (such as Claude or Copilot) to create and optimize content, with the judgment to balance AI assistance with human editorial review.
Excellent organizational, interpersonal, and verbal communication skills, with the ability to build rapport and trust with internal partners at all levels, including SMEs.
Understanding of content and database management principles, including how to write content that communicates product value.
Strong project management skills and the ability to manage multiple priorities in a deadline-driven environment.
Strong analytical skills and technical aptitude, including advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint).
Demonstrated drive and initiative, with the ability to work independently and collaboratively in a fast-paced, changing environment.
Investigative and problem-solving skills, with the ability to identify process improvements.
Flexibility to work additional hours during peak proposal deadlines.

Skills

Writing
Editing
Proofreading
Advanced formatting
AI tools
Content management
Database management
Project management
Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint)
Investigative skills
Problem-solving skills
Qvidian or similar proposal management automation or content repository tools
Information technology
Software
Legal publishing

Location

Hybrid

Work Type

Hybrid
Full-time

Experience Level

Associate
Minimum of two years of professional content management experience

Education Level

Bachelor’s degree required

Benefits

Hybrid Work Model
Flexibility & Work-Life Balance
Work from anywhere for up to 8 weeks per year
Career Development and Growth
Industry Competitive Benefits
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Social Impact
Two paid volunteer days off annually
Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives

About the Company

Thomson Reuters provides intelligent information and solutions for law firms, corporations, government agencies, tax, audit, and accounting firms, and academic institutions.
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
We serve professionals across legal, tax, accounting, compliance, government, and media.
Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.

Equal Opportunity

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.