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About the Role
You will produce solid analytical work, assess trends, design future-state processes, and build supporting materials to help senior practitioners shape transformation recommendations. You will develop expertise in your domain and a point of view on how AI and automation can change operations, applying AX Design principles to AI agent interactions within processes.
Responsibilities
- Utilize relevant AI tools across all tasks and deliverable creation, including the creation of agents and other tools.
- Build and validate analytical frameworks using AI-assisted tools.
- Apply GenAI and LLM tools to accelerate insight synthesis and workflow documentation.
- Evaluate where agentic approaches could automate analytical tasks within process redesign work.
- Develop working knowledge of RAG architecture fundamentals.
- Design insight outputs and process documentation with an information and UX design mindset.
- Structure narratives clearly and tailor them to the audience.
- Apply responsible design standards to every output: validate for bias and explainability, define where human-in-the-loop oversight is required, and specify escalation triggers and handoff points.
- Produce trend and forces assessments for your assigned industry or function, including benchmarking analyses.
- Design future-state process specifications covering AI integration points, operating model changes, human-machine interaction requirements, and workforce adoption approaches.
- Conduct process analysis and support delivery of digital and platform solutions across operations.
- Apply your industry or function knowledge to review and improve domain-specific reinvention designs and functional playbook content.
- Contribute to the reference library and keep your domain expertise current through continuous learning.
- Apply AX Design principles when specifying or reviewing AI integration designs.
Requirements
- Experience in process excellence, process redesign, or management consulting.
- Experience producing industry or function trend analyses, benchmarking outputs, or change-impact assessments.
- Previous usage of AI-assisted analytics, visualization, or benchmarking tools.
- Experience integrating AI and automating business process design.
- Delivered project work in a consulting environment OR industry experience in at least one domain.
- Ability to analyze data and translate findings into structured recommendations.
- Familiarity with process mapping or process modeling tools.
- Strong analytical skills with the ability to communicate complex findings in clear business terms/structured recommendations.
- Client-facing consulting or advisory experience.
- Applies AI tools fluently and independently, including building agents, for higher-quality deliverables to business problems.
- Embeds AI Design principles into process specifications (agent behaviors, autonomy levels, handoffs).
- Identifies where agentic AI can transform specific client process steps and articulates design implications.
- Uses AI-assisted analytics, visualization, and benchmarking tools to ground future-state designs.
- Demonstrated continuous learning with emerging AI tools.
Skills
- AI tools
- GenAI
- LLM tools
- RAG architecture
- Information design
- UX design
- Responsible design
- Process mapping
- Process modeling
- Analytical skills
- Communication skills
Education Level
- Bachelor's Degree or equivalent
About the Company
- Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
- We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
- Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.
- We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
- Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.
- We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
- Visit us at www.accenture.com
Equal Opportunity
- We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.
- Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.