Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Principal Product Manager - Onboarding role.
Rezi rewrites your resume against Tyro Payments's job description. Free.
Tailor your resume to this Principal Product Manager - Onboarding role.
Rezi rewrites your resume against Tyro Payments's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Principal Product Manager - Onboarding posting at Tyro Payments — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Principal Product Manager - Onboarding posting at Tyro Payments — free, in seconds.
About the Role
Tyro is seeking an experienced Principal Product Manager to lead a key initiative focused on transforming the customer onboarding experience. This role offers the chance to drive a major transformation program, introduce innovative product capabilities, and create seamless, personalized customer journeys with significant executive visibility.
Responsibilities
- Define and drive the product strategy and roadmap for customer onboarding transformation.
- Reimagine the end-to-end onboarding journey to make it easier for customers to access new products and services.
- Lead the transformation from discovery through to launch and beyond.
- Build strong relationships with senior stakeholders and cross-functional teams.
- Manage third-party vendors and complex technology integrations.
- Guide cross-functional Agile squads, balancing long-term strategic transformation with ongoing product enhancements.
- Take a hands-on approach to driving outcomes.
- Leverage product analytics, funnel performance, and customer insights to inform priorities, improve conversion rates, and continuously optimize the customer experience.
Requirements
- Extensive product management experience with a proven track record of owning product strategy, roadmaps, and delivering complex, high-impact transformation initiatives.
- Experience delivering digital onboarding, customer acquisition, or identity verification solutions, ideally within payments, banking, fintech, or regulated financial services.
- Strong technical understanding and confidence partnering with engineers, architects, and designers.
- A data-driven approach to product development, with experience using funnel analytics, conversion metrics, and customer insights.
- Exceptional communication and stakeholder management skills, with the ability to influence senior leaders.
- Ability to navigate complex regulatory environments and manage external technology partners.
- Experience leading cross-functional Agile squads.
- Ability to balance strategic thinking with hands-on execution.
- Ability to solve complex problems and deliver meaningful customer outcomes.
Skills
- Product Strategy
- Roadmap Development
- Customer Onboarding Transformation
- Agile Methodologies
- Product Analytics
- Stakeholder Management
- Technical Partnership
- Data-Driven Decision Making
- Vendor Management
- Fintech
- Payments
- Banking
Location
- Australia
Work Type
- Hybrid (3 days in the office)
- Remote
Experience Level
- Principal
- Experienced
Benefits
- 18 weeks paid primary carers leave
- 12 weeks paid secondary carers leave
- Annual team-based volunteer day
- Birthday Leave
- Power Up Day
- Weekly team social events
- Snacks, craft beer and wine
- Ping pong and video games
- Taco Tuesdays
- Mental health and wellness initiatives
- Novated leasing
- Learning and career development opportunities
About the Company
- Tyro provides integrated payments, banking, and lending solutions to Australian businesses.
- With over 21 years of experience, Tyro combines people, technology, and partners to deliver simplified payments and seamless business banking.
- Tyro powers over 76,000 merchants and works with almost 800 partners across hospitality, retail, services, and health sectors.
- Tyro is committed to fostering a collaborative, innovative, and fast-paced work environment where employees can grow their careers and make an impact.
Equal Opportunity
- Tyro is committed to a diverse, inclusive workplace where everyone thrives.
- We welcome applicants of all backgrounds and are an equal opportunity employer.
- If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.