Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Store Manager (m/f/x) Berlin Kudamm in Full Time role.

Rezi rewrites your resume against Sephora's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Store Manager (m/f/x) Berlin Kudamm in Full Time posting at Sephora — free, in seconds.

About the Role

Sephora is seeking a leader to manage store operations, drive commercial performance, and ensure an excellent client experience. This role involves leading a team, achieving sales targets, and upholding Sephora's brand standards.

Responsibilities

Manage, develop, and coach Assistant Managers and employees, including conducting appraisals.
Record sick notes for the team.
Induct new employees and organize training courses.
Implement floor management strategies.
Act as a role model and embody the Sephora Attitude and DNA.
Take responsibility for recruitment and recruitment strategies.
Achieve monthly and annual sales targets, including year-on-year sales growth.
Analyze retail key figures (IPT, AVB, Conversation Rate, Market Shares) and derive sales activities.
Develop sales potential.
Ensure flawless visual merchandising standards and timely implementation of updates and animations.
Ensure order and cleanliness on the sales floor.
Create and communicate recaps and reports to internal interfaces.
Track and ensure store profitability.
Ensure excellent Sephora customer service and team focus on the customer.
Evaluate customer feedback and derive measures to improve customer service.
Surprise customers regularly.
Create the staff schedule.
Create the daily staff deployment plan and coordinate employees on the store floor.
Implement inventories to ensure optimum availability of goods.
Manage goods from receipt to storage, write-offs, returns, and tester management.
Oversee store opening and closing procedures, including cash register closing.
Report and track maintenance and merchandise issues.
Ensure store operation according to Sephora Audit rules.
Participate in retail projects in cooperation with Area Managers.
Foster good relationships with partners.
Perform additional tasks related to daily business.

Requirements

Completed studies or training, ideally in retail.
At least 4-5 years of experience in retail, preferably in the beauty sector.
Previous management and team leadership experience with an empathetic management style is required.
Enjoy dealing with customers and developing employees.
Analytical and commercial working methods.
Strong hands-on mentality and presence on the floor.
Basic knowledge of SAP and Excel is an advantage.
Good knowledge in English and the native language of the country.

Skills

Strong leadership and coaching skills
Customer-focused and business-driven mindset
Reliable, hands-on, and solution-oriented
Excellent communication and delegation abilities
Positive attitude and ability to inspire others
Structured work ethic
SAP
Excel
English

Location

Germany
Switzerland
Denmark
Sweden

Work Type

Full-time

Experience Level

4-5 years of experience in retail
Previous management and team leadership experience

Education Level

Completed studies or completed training, ideally in retail

Benefits

Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference

About the Company

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry.
Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East] / [851 in DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the world’s most passionate beauty community.
With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

Equal Opportunity

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.