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About the Role

Provide high-quality executive support to the Chief of Staff (CoS) in delivering the objectives of the Archbishop’s ministry, ensuring the organization is efficiently run, outward looking, and accessible to its stakeholders. This role involves administrative tasks, project assistance, and research.

Responsibilities

Build and maintain relationships with external stakeholders, including government ministers and royal households.
Build and support relationships with internal colleagues to encourage collaboration.
Provide proactive and extensive diary management, including hospitality and travel arrangements.
Coordinate logistical and practical arrangements for the Archbishop’s official engagements.
Plan, organize, and participate in meetings and events initiated by the CoS.
Provide general administrative support, including filing, minuting, and processing expenses.
Proactively review systems and processes to increase efficiency and effectiveness.
Draft letters, agendas, minutes, and briefs.
Coordinate reports on research and project work.
Research developments in project areas across the Church relevant to the Archbishops' Office.
Maintain an effective records management system for the CoS's work.
Provide cover for colleagues during absences.
Undertake duties as directed by the Chief of Staff that are commensurate with the role.
Promote and maintain a strong safeguarding culture regarding children and vulnerable adults.

Requirements

Calm, resilient, and able to maintain perspective during busy periods.
Takes personal responsibility for tasks and follows them through to completion.
Demonstrates pride in their work.
Enjoys working with others as part of a team while maintaining individual responsibilities.
Comfortable working independently while knowing when to seek guidance.
Positive, adaptable, and willing to assist with various tasks.
Comfortable undertaking routine and repetitive administrative tasks to a high standard.
Curious and eager to learn, with a willingness to develop new skills.
Strong attention to detail and pride in producing accurate work.
Builds trust through reliability, discretion, and professionalism.
Confident and courteous when dealing with people from diverse backgrounds and seniority levels.
Possesses emotional maturity and good judgment when handling sensitive matters.
Good working knowledge of Office 365, especially Outlook.
Efficient and diplomatic, with strong interpersonal skills.
Ability to work independently, use initiative, and remain effective when priorities change.
Excellent organizational skills, with the ability to manage competing priorities accurately and professionally.
Good judgment in understanding and dealing with urgent and complex matters.
Discreet and confidential when handling sensitive information.
Confident to give and take feedback and raise issues.
Ability to communicate clearly, both orally and in writing.
Experience providing administrative or executive support in a busy environment.
Experience dealing with a wide range of people, including at senior levels.
Proactive approach, identifying issues early and taking appropriate action.
Demonstrates perseverance and willingness to undertake both strategic support and routine administrative work.
Awareness of, and interest in, national and international politics and societal issues (desirable).
An interest in the work of the Archbishop’s ministry and the Church of England (desirable).

Skills

Executive support
Diary management
Correspondence handling
Project assistance
Research
Stakeholder engagement
Relationship building
Administrative support
Meeting coordination
Event planning
Filing
Minuting
Expense processing
System and process review
Drafting letters, agendas, minutes, and briefs
Records management
Safeguarding awareness
Office 365
Microsoft Outlook
Interpersonal skills
Organizational skills
Communication (oral and written)
Judgment
Discretion
Confidentiality
Adaptability
Attention to detail

Location

Lambeth Palace

Work Type

Hybrid
Occasional remote work

Experience Level

Experience of providing administrative or executive support in a busy environment
Experience supporting senior leaders would be advantageous

Benefits

Annual leave starting at 25 days plus bank holidays and three additional NCI days
Family friendly policies
Wellbeing cashback scheme
Electric vehicle salary sacrifice scheme
Defined benefit pension with employer contributions of up to 18%
Generous life assurance cover

About the Company

The National Church Institutions (NCIs) comprises a variety of teams, professions, and functions that support the mission and ministries of the Church of England.
The NCI's vision is to be a church, centred on Jesus Christ, for the whole nation.
The NCIs strive for Excellence, Show Compassion, Respect others, Collaborate, and Act with Integrity.
The NCIs are committed to belonging and inclusion, aiming for everyone to feel valued.
The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life.
Applications are welcomed from people of all faiths and of no faith.

Equal Opportunity

We Include. You Belong.
Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute.
We want to encourage applications from a diverse group of people who share our values.
We welcome applications from people of all faiths and of no faith.