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About the Role
As a Shift Engineer at Delano London, you will be responsible for the safe and efficient operation of the hotel's engineering systems and for responding promptly to maintenance requirements. You will be a hands-on engineer, ensuring guest rooms, public areas, back-of-house areas and plant rooms are maintained to the highest standards.
Responsibilities
- Carry out planned preventative and reactive maintenance across the hotel.
- Respond promptly to guest room and operational maintenance requests.
- Diagnose and rectify mechanical, electrical, plumbing and building-services faults.
- Monitor HVAC, heating, hot water, pumps, electrical systems and BMS.
- Carry out regular plantroom and building inspections.
- Identify potential failures and report defects before they become operational issues.
- Complete engineering rounds and record findings accurately.
- Maintain engineering logs, PPM records and maintenance-management-system information.
- Support statutory inspections and compliance activities.
- Assist with fire alarm, emergency lighting, fire door and life-safety checks as required.
- Inspect guest facilities including DDA pull cords, baby-changing units and other safety equipment.
- Safely isolate equipment and systems when undertaking maintenance.
- Work safely in accordance with RAMS, permits and hotel procedures.
- Supervise contractors when required and ensure work is completed to the required standard.
- Respond to engineering emergencies and minimise disruption to guests.
- Maintain a clean, organised and professional engineering environment.
- Support energy and water-saving initiatives.
- Communicate effectively with Front Office, Housekeeping, Food & Beverage, Security and other departments.
- Participate in the engineering shift rota and emergency/on-call arrangements.
Requirements
- A recognised electrical, mechanical or building-services qualification.
- Strong practical fault-finding skills.
- Good knowledge of electrical, mechanical, HVAC and plumbing systems.
- Experience with PPM and reactive maintenance.
- A good understanding of health & safety and statutory compliance.
- Excellent communication skills.
- A calm and professional approach when dealing with urgent problems.
- The ability to work independently while also being an effective team member.
- A strong customer-service mindset.
- Water hygiene/Legionella, electrical qualifications, IOSH or other relevant qualifications would be advantageous.
Skills
- Mechanical
- Electrical
- Plumbing
- Building-services
- HVAC
- BMS
- Fault-finding
- PPM
- Reactive maintenance
- Health & safety
- Statutory compliance
- Communication
- Customer-service
Location
- London
Work Type
- Permanent
- Full-Time
Experience Level
- Experienced engineering professional with a strong background in hotel, luxury hospitality, commercial building or high-end residential engineering.
Education Level
- Recognised electrical, mechanical or building-services qualification
Salary/Compensations
- up to GBP 32000 - yearly
Benefits
- The opportunity to launch Delano London and help establish a first-class Engineering function in the hotel from day one.
- Join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand, offering plenty of opportunity for learning & development.
- This role will attract a share of the hotel's service charge
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
- Excellent discounts off hotels across the world within both the Ennismore and Accor portfolios.
- Referral bonus for successful new team member recommendations.
- Monthly team recognition, regular team events and biannual team parties.
- Access to a range of colleague benefits, hotel stays and experiences across the wider group.
- Opportunity to work within a global community of distinctive lifestyle and hospitality brands.
About the Company
- Opening in late 2026, Delano London brings the spirit and celebrated heritage of the iconic Delano Miami Beach to London, reimagined for a new generation. Set overlooking Kensington Gardens, the hotel will feature 67 rooms and suites, Lana Lusa, the legendary Rose Bar and Rose Lounge, alongside The Source wellness offering.
- Delano is a place where personality, creativity and genuine connection come together. We value curiosity, individuality and a sense of fun, creating an environment where our people can be themselves while delivering thoughtful, intuitive and genuinely warm hospitality.
- Delano London is part of Ennismore, a global collective of entrepreneurial, founder-built brands rooted in creativity, culture and community, and a joint venture with Accor.
- Joining Delano London means being part of something from the very beginning. It is an opportunity to help shape the next chapter of an iconic brand, work alongside an ambitious and creative team and play a part in creating a hotel that feels distinctly Delano from day one.