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About the Role
As a Food & Beverage Team Leader, you play a significant role in organising various dining experiences. Your primary goal is to guide a cohesive team, ensuring smooth food and beverage operations. Your dedication to precision, guest satisfaction, and teamwork will be essential for the success of every dining experience.
Responsibilities
- Set the pace and lead by example during busy service periods.
- Collaborate with the team and spark motivation to attain exceptional results together.
- Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story.
- Upsell by crafting an unforgettable experience that leaves our guests craving for more.
- Transform obstacles into opportunities when challenges arise.
- Proactively source information to increase product knowledge.
Requirements
- Proficiency in food & beverage protocols, encompassing table & event service, beverage expertise, and coffee crafting skills.
- Confidence in communicating with guests and colleagues for seamless teamwork.
- Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required.
- Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory.
- Passion for engaging with patrons and collaborating within a team of diverse professionals.
Skills
- Food & beverage protocols
- Table & event service
- Beverage expertise
- Coffee crafting
- Communication with guests and colleagues
- Adaptability
- Flexibility with schedules
- RSA or equivalent qualification
- Customer engagement
- Team collaboration
Location
- Sydney CBD
Work Type
- Full-time
Experience Level
- Team Leader
Benefits
- ALL Heartist Membership - Discounts on accommodation and food & beverage worldwide.
- Family & Friends Discounts - On accommodation, services and events.
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on worldwide stays.
- Learn Your Way - Career development support with Accor’s industry leading training platforms, Accor Academy and Typsy.
- Build Your Network - Opportunity to grow hospitality network worldwide.
- Worldwide Opportunities - Opportunities to grow career within a global hotel operator.
About the Company
- Mantra 2 Bond Street offers sophisticated cosmopolitan style rooms including executive studios, one and two bedroom apartments and a three-bedroom penthouse, most with stunning city views.
- Bar Allora is a modern Italian bar and restaurant in Sydney CBD, inspired by the face paced rhythm of Milan.
- Accor is a world leading hotel operator with over 400 hotels in the Pacific and more than 5,000 across 110 countries.
- At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
- Accor is an inclusive company, building diverse teams across the globe.
Equal Opportunity
- Accor is an inclusive company, building diverse teams across the globe.
- Everyone has a story and we want to learn yours.