Recovery Case Worker at Mission Australia | AU | Rezi

Recovery Case Worker at Mission Australia

Recovery Case Worker

Mission Australia · AU

2 days ago

Recovery Case Worker

Mission Australia · AU

2 days ago
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About the Role

Support people living with severe and enduring mental health challenges to build stability, independence, and meaningful progress in their recovery journey. Working within Community Living Supports (CLS), you will provide intensive psychosocial recovery support to individuals experiencing significant functional impairment and living with complex needs, supporting them to navigate daily activities of living, strengthen community connections, and achieve their personal recovery goals.

Responsibilities

  • Provide intensive psychosocial recovery support to people living with severe and persistent mental health challenges and complex support needs.
  • Develop, implement, and review person-centred recovery plans, risk assessments, and support strategies aligned with individual goals.
  • Support consumers with activities of daily living, community access, and building confidence in their independence.
  • Maintain regular contact with consumers through outreach support in homes, community settings, and other appropriate locations.
  • Provide complex case management, coordinate, and connect consumers with internal and external services, ensuring access to the supports they need.
  • Work collaboratively with tenancy providers, health professionals, and other stakeholders to support housing stability and positive outcomes.
  • Complete timely case notes, reports, risk assessments, and record keeping to meet compliance and quality standards.

Requirements

  • Minimum Certificate IV, Associate Diploma, Degree or equivalent qualification and experience in Community Services, Mental Health, Social Work, Alcohol and Other Drugs, or a related field.
  • Demonstrated experience supporting people with complex mental health needs, psychosocial recovery, or community-based case management.
  • Ability to build trusting relationships and effectively support people experiencing distress, trauma, and significant life challenges.
  • Strong networking and stakeholder engagement skills, with the ability to coordinate supports across multiple services.
  • Resilience, adaptability, and the confidence to work through uncertainty while managing changing participant needs and circumstances.
  • Demonstrated ability to maintain professional boundaries and make sound decisions in complex situations.
  • Well-developed communication, administration, and record-keeping skills, with the ability to manage detailed documentation requirements.
  • Full driver licence with no restrictions.
  • Undertake a national police history check, qualifications, and referee checks.
  • Obtain clearance to work with children/vulnerable people.

Skills

  • Psychosocial recovery support
  • Person-centred recovery planning
  • Risk assessment
  • Support strategy development
  • Case management
  • Stakeholder engagement
  • Communication
  • Administration
  • Record keeping

Location

  • Wangal (Ashfield) NSW 2131

Work Type

  • Permanent
  • Full-time
  • On-site
  • Outreach support

Education Level

  • Certificate IV
  • Associate Diploma
  • Degree or equivalent qualification

Salary/Compensations

  • $81,903 + super + NFP salary packaging benefits

Benefits

  • Not-for-profit salary packaging
  • Free external, confidential counselling
  • Access to chaplaincy support
  • Volunteering opportunities
  • Fitness passport
  • Opportunity to purchase additional annual leave
  • Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

About the Company

  • Mission Australia is a community dedicated to ending homelessness and ensuring people in need can thrive.
  • United by a Christian purpose and values, they advocate for a fairer Australia.
  • They are building hope and possibility for all.

Equal Opportunity

  • Committed to creating a diverse and inclusive working environment.
  • Actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application.
  • Aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
  • Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.