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About the Role
We are looking for passionate team players to bring joy to our customers every day. As a Team Member, you will be the smiling face of our shop floor and prepare delicious, freshly made food in our kitchen, driven by a passion for our products, customers, and teams.
Responsibilities
- Be the smiling face of our shop floor.
- Prepare delicious, freshly made food in our kitchen.
- Bring genuine warmth and your authentic self to work every day.
- Share our passion for exceptional customer service.
- Spread joy every day through small acts of kindness.
Requirements
- No experience needed.
- Come and learn to deliver outstanding customer service with best-in-class training.
Skills
- Customer service
- Food preparation
- Teamwork
- Kindness
- Honesty
- Generosity
- Passion
Location
- 85 Aldgate High Street London EC3N 1LH
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Salary/Compensations
- £12.80 per hour
Benefits
- Additional £1.25 per hour Mystery Shopper bonus once training is complete
- Earn an extra £5 per hour for any shift started between 3-5am after initial training
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership (50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Comfy free shoes to wear on shift
- Fully funded professional qualifications
- Leadership development
- Informal and formal mentoring
About the Company
- Proud makers of freshly made food, organic coffee and big ideas.
- Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing.
- Growing fast on our mission to be the hospitality employer of choice everywhere we operate.
- Pret is where passionate, hardworking, wonderful people find what they need to shine.
- Growth is at the heart of everything we do – from supporting our people to grow in confidence and skills to pursue their unique paths, to figuring out how to make our food and coffee even more delicious and accessible.
- Our shops are a wonderful place to be. For our customers, and for our teams!
- The teams in our shops bring their talents (and their unique charm) to make every day a little more joyful.
- We put great care into everything we do – that includes our shops and your career in them.
- Work here is fast-paced, but your team’s always got your back as you work together to serve delicious food and coffee and share small everyday moments of joy with your customers.
- Our values: Happy Teams Happy Customers, Amazing Standards Every day, Never Standing Still, Doing The Right Thing.
Equal Opportunity
- Everyone is welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills
- We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
- Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.