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About the Role
Join a fun, fast-paced team in the hair and personal care industry as a Client Service Coordinator. This role is integral to the client experience, creating a welcoming environment and supporting clients through their personal journey.
Responsibilities
- Welcome clients and visitors with warmth and professionalism
- Answer calls and provide clients with necessary information
- Schedule and confirm appointments
- Process transactions accurately
- Collaborate with styling and service teams to ensure smooth daily operations
- Assist with retail and service opportunities
- Support clients with inquiries, appointment modifications, and general needs
- Provide support wherever needed within a closely collaborating team
Requirements
- Minimum of one year of experience in customer service, hospitality, retail, salon, medical office, or a similar field
- Possess warm and professional communication skills
- Demonstrate strong organization and time management abilities
- Proficient in using scheduling, point of sale, or business software
- Reliable and capable of maintaining composure in a busy setting
- Genuinely enjoy assisting people and working collaboratively within a team
Skills
- Customer service
- Hospitality
- Retail
- Salon experience
- Medical office experience
- Communication skills
- Organization skills
- Time management skills
- Scheduling software proficiency
- Point of sale software proficiency
- Business software proficiency
Location
- Onsite
Work Type
- Full-time
Experience Level
- At least one year of experience
Salary/Compensations
- $20 per hour
Benefits
- Consistent schedule and dependable hours
- Paid training
- Paid vacation, holidays, and personal days
- Medical insurance
- Dental insurance
- Life insurance
- 401(k) with company match
- Tuition reimbursement
- Ongoing training and growth opportunities
About the Company
- Bosley HairClub is a company in the hair and personal care industry.
Equal Opportunity
- Bosley HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone.
- We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace.
- Bosley HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.