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About the Role
This senior account service position within the Healthcare team requires exceptional interpersonal and communication skills. The role demands excellent organizational abilities, adaptability to new conditions and assignments, and the capacity to manage multiple deadlines. A keen attention to detail, a passion for news, media, and communications, and enthusiasm for delivering outstanding client results are essential.
Responsibilities
- Contribute to the creation of communications plans that meet client objectives.
- Build relationships with clients and colleagues at all levels.
- Consistently produce high-quality internal and external communications content, often under tight timelines and with competing priorities.
- Demonstrate tactical proficiency in media relations, including creating and driving both traditional and social media outreach plans.
- Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals.
- Supervise junior staff by motivating, coaching, and consistently providing feedback.
- Aid in the new business process, including idea contribution, research, and proposal preparation.
- Monitor and analyze media trends and social conversations to uncover news trends, new media columns, and story ideas for clients.
- Provide day-to-day account support and manage multiple projects simultaneously, keeping teams organized and updated.
- Utilize sector and industry knowledge and expertise to support across client accounts when appropriate.
- Interact with and manage relationships with peer clients, ensuring successful, long-term engagement.
- Expand understanding and application of time management skills and basic budget management skills in training toward project management.
Requirements
- At least two years of relevant experience in public relations and/or related fields including research, advertising, management consulting, media, and publishing.
- Ability to multi-task and work in a matrix structure.
- Ability to work calmly, accurately, and efficiently under multiple deadlines, often with short lead-times.
- Ability to develop relationships with media and apply experience and initiative in developing traditional and digital media relations strategies.
- Enthusiasm and energy for communications and delivering great client work.
- Ability to conduct accurate, detailed research and analysis across digital and social media.
- Good communication skills, both written and verbal; able to articulate a point of view.
- Exceptional attention to detail, tenacity, and organization and planning skills.
- Entrepreneurial spirit - willingness to ‘get stuck in’ and make the most of opportunities.
- Emotional intelligence, decorum, and situational awareness in relation to client, team, and inter-office interactions.
- Business-level Japanese writing skills.
- Expert-level English writing skills.
Skills
- Interpersonal skills
- Communication skills
- Organizational skills
- Adaptability
- Attention to detail
- Media relations
- Digital media relations
- Social media relations
- Research
- Analysis
- Written communication
- Verbal communication
- Planning
- Time management
- Budget management
- Project management
- Japanese writing skills
- English writing skills
Experience Level
- Senior
About the Company
- Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action.
- Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
- We understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities.
- We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
Equal Opportunity
- We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.