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About the Role

As the Assistant Store Manager, you will support the Store Manager in leading the team in a fast-paced retail environment to deliver an unbeatable client experience. You will play a key role in utilizing data for operational decisions, driving a selling culture, and developing team capabilities.

Responsibilities

Utilize and exploit data to support operational decisions and develop strategies for business growth and sales conversion.
Drive a selling culture within the team to meet KPIs and promote Sephora's values.
Consistently raise performance and capability of the team to support developing internal talent.
Implement a continuous improvement mentality within the team.
Energize the team to deliver first-class customer service in a fast-paced environment.
Assist in managing store profit and loss by monitoring shrinkage, sales conversion, and forecasting sales.
Drive operational incentives including brand events, training, and visual merchandising changes.
Maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed.
Monitor KPIs and help develop store talent.

Requirements

2-3+ years of experience in retail/store line management.
Previous retail management experience at a big box retailer or multi-site experience.
Excellent organizational, analytical, and business management skills.
Hands-on leadership style with a willingness to be on the sales floor.
Ability to attract, identify, and inspire talented employees.
Strong emotional intelligence, communication skills, and ability to influence.
Flexible work schedule with availability for weekends, before/after store hours, and evenings.
Ability to provide 5 full days of availability across key trading times, including late-night and weekend availability.

Skills

Client-centric service
Leadership
Team motivation
Coaching
Feedback
Career development
Learning
Recognition
Business management
Sales forecasting
Visual merchandising
Data utilization
Operational decision making
Performance measurement
KPI monitoring

Location

Miranda store

Work Type

Full-Time

Experience Level

Retail/store line management
Retail management

Benefits

Opportunities for personal development in Australia and New Zealand
Opportunities across global luxury brands
Gifted products throughout the year
Store discounts up to 45%
Paid Parental Leave
Birthday Leave
Personal Leave
Mental Health wellbeing programs available 24/7
Life insurance
Fun social calendar

About the Company

Sephora believes that beauty thrives in diversity and discovery.
Sephora's purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.
Sephora is a leading global beauty retailer.
Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate.
Sephora has circa 36 stores across Australia and New Zealand, a growing online platform, and plans for expansion.
Sephora also has a head office based in Sydney CBD.

Equal Opportunity

Sephora is proud to be an equal opportunity workplace for all.
We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment if reasonable adjustments are required.