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About the Role
Rogers Bank is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. This role will play a key part in the continued development of our scorecard model, measuring performance of key variables, implementing system changes, and driving initiatives to reduce bad debt across the involuntary churn portfolio.
Responsibilities
- Help with the ongoing implementation of Risk Scorecards.
- Measure performance of the predictive model and implement changes needed to improve performance.
- Enhance reporting capabilities.
- Improve early involuntary churn.
- Reduce bad debt.
- Measure performance of key variables.
- Implement system changes.
- Drive initiatives to reduce bad debt across the involuntary churn portfolio.
- Maintain data to help with decision making and improvements.
- Build changes to Scorecards and strategies.
- Work with IT partners for system changes.
- Update senior leadership on changes to performance.
- Create presentations to drive changes to leadership and cross-functional business units.
Requirements
- A post-secondary degree in a field directly related to job responsibilities (Business, Economics, Finance, Computer Science, etc.).
- Minimum 0-2 years experience in credit and collections.
- Minimum 0-2 years experience in performance management.
- Excellent interpersonal, communication (verbal and written), and presentation skills.
- A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.
- Candidates must clear a criminal background check.
- A credit check and drivers abstract may be required depending on the role.
Skills
- Knowledge of Experian Strategy Design Studio
- Knowledge of Modeling software (Alteryx, Knowledge Seeker)
- Knowledge of data mining coding (SQL, Python, Databricks)
Location
- Toronto, ON
Work Type
- Full time
- Onsite
Experience Level
- 0-2 years experience in credit and collections
- 0-2 years experience in performance management
Education Level
- Post-secondary degree in Business, Economics, Finance, Computer Science, or related field
Salary/Compensations
- Competitive salary & annual bonus
Benefits
- Competitive & flexible health and dental benefits
- Pension plan
- RRSP
- TFSA
- Stock matching programs
- Discounts: Up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
- Paid time off for volunteering
- Company matching contributions to charities
- Self-driven career development programs
- Rogers First: priority in applying to internal roles of interest
- Employee & Family Assistance Program
- Virtual Healthcare
- Cognitive Behavioural Therapy (CBT)
- Low or no-cost fitness membership
About the Company
- Rogers Bank is a subsidiary of Canada's leading wireless, cable and media company.
- The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology.
Equal Opportunity
- An inclusive and diverse workplace where you can bring your whole self to work.
- We embrace our diversity, celebrate our different perspectives, and work towards creating environments that empower our people to bring their whole selves to work.
- Everyone who applies for a job will be considered.
- We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation.
- We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.