Customer & Operations Representative (Casual) at Avis Budget Group | AU | Rezi

Customer & Operations Representative (Casual) at Avis Budget Group

Customer & Operations Representative (Casual)

Avis Budget Group · AU

2 days ago

Customer & Operations Representative (Casual)

Avis Budget Group · AU

2 days ago
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About the Role

In this role, you will be the face of our brand, interacting with customers at the rental counter, completing rental bookings, and responding to general customer inquiries.

Responsibilities

  • Interact with customers face to face, promoting the Avis Budget Group brand
  • Complete rental transactions, contracts, and bookings
  • Clean the interior and exterior of vehicles according to company standards
  • Inspect vehicles for any damages that occurred during previous rentals

Requirements

  • A full and valid Australian driver’s licence
  • Availability to work a rotating roster (including weekends, evenings, and public holidays)
  • Experience in customer service, retail, hospitality, or sales is a plus
  • Ability to work in a fast-paced environment while delivering exceptional service
  • Comfortable using computer systems to manage bookings and rental information
  • Strong attention to detail and ability to follow procedures

Skills

  • Customer service
  • Sales
  • Retail
  • Hospitality

Location

  • Western Sydney Airport, NSW
  • Luddenham, New South Wales, Australia

Work Type

  • Casual
  • 3-4 days per week

Experience Level

  • Entry-Level

Education Level

  • Full training provided

Salary/Compensations

  • $34.96ph + Loadings + Performance Bonuses

Benefits

  • Free Staff Parking
  • Wellbeing program including life insurance, discounted health cover & superannuation options
  • Access to discounts on retail, fitness, cinema, and more
  • Employee discounts on car rentals across Avis Budget Group
  • 24/7 Mental Health Support via Employee Assistance Program (EAP)

About the Company

  • Avis Budget Group is a global company with 25,000 driven people, focused on innovative, customer-focused transportation solutions.
  • The company culture is performance-driven, encouraging and supporting employees through leadership, training, tools, and rewards.
  • Avis Budget Group aims to make a positive difference in the lives of colleagues, customers, and communities.
  • The company embraces and promotes diversity, equity, and inclusion.
  • Avis Budget Group has a Reconciliation Action Plan to deepen understanding and lead progress.

Equal Opportunity

  • Avis Budget Group embraces and promotes diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain.