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About the Role
We are hiring an Associate onto our New Verticals Strategy & Operations team to grow our Grocery, Alcohol, and Retail businesses across Canada. You will support search, customer relationship management (CRM), and catalog quality to identify customer needs, improve the customer experience, and build dashboards for future insights. You will partner with marketing, product, and merchant teams to translate insights into campaigns and experiments. This role requires data analysis, business intelligence, project management, and stakeholder management skills. You will use AI to work faster and make better decisions.
Responsibilities
- Analyze search, catalog, and customer data to identify priorities and build dashboards.
- Build foundational elements for how customers shop new businesses on DoorDash.
- Plan and manage operational details for new initiatives.
- Launch and analyze on-platform tests and CRM campaigns, scaling successful strategies.
- Collaborate cross-functionally with marketing, CRM, product, merchant strategy & operations, account management, and analytics teams.
Requirements
- Ability to pull and model large datasets.
- Comfortable working through large datasets without losing focus.
- Ability to catch errors in data.
- Ability to turn direction into action and own deliverables to deadline.
- Ability to convert insights into repeatable processes.
- Curiosity about consumer shopping behavior.
- Excitement for rapid change and learning in new environments.
- Experience using or eagerness to learn AI tools like Claude, ChatGPT, or Gemini.
- 1-3+ years of experience in operations, technology, consulting, strategy, business development, banking, analytics, e-commerce, high-growth or early-stage startup experience or related experience.
- Must be based in Toronto or Vancouver.
Skills
- Data analysis
- Data visualization
- Business intelligence
- Project management
- Stakeholder management
- SQL
- AI tools
Location
- Toronto
- Vancouver
Work Type
- Hybrid
Experience Level
- 1-3+ years
Education Level
- Bachelor's Degree
Salary/Compensations
- $86,500—$108,000 CAD
Benefits
- Paid time off
- Paid parental leave
- Wellness benefit
- Several paid holidays
- Medical, dental, and vision benefits
- Disability and basic life insurance
- RRSP including an employer match
- Mental health program
- Premium healthcare
- Wellness expense reimbursement
About the Company
- DoorDash's mission is to empower local economies.
- DoorDash is a technology and logistics company that started with door-to-door delivery and is expanding to offer any and all goods.
- DoorDash is growing rapidly and changing constantly, offering opportunities for team members to share perspectives, solve challenges, and own their careers.
Equal Opportunity
- We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
- We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
- We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
- If you need any accommodations, please inform your recruiting contact upon initial connection.