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About the Role
As a Senior Systems Engineer in the Corporate IT team, you will help shape a smarter, more reliable technology experience for Zipsters across Australia. You will combine hands-on engineering with automation and continuous improvement to solve complex challenges, take ownership of critical systems, and share your expertise to help the team succeed.
Responsibilities
- Build and improve automation solutions that simplify processes, reduce manual effort and strengthen system reliability.
- Own and optimize corporate systems, identity and endpoint management across macOS and Windows environments.
- Maintain and improve our Sydney office networks, ensuring reliable, secure connectivity.
- Lead the resolution of complex L3 technical issues, including participation in a shared on call roster, and drive lasting improvements.
- Deliver technical projects and collaborate with IT, Security, Engineering and business stakeholders to create smarter ways of working.
- Explore opportunities to use AI and emerging technologies, while mentoring colleagues and sharing technical knowledge.
Requirements
- Proven experience in systems engineering, infrastructure or corporate IT, with the ability to own complex technical challenges.
- Strong scripting and automation skills using PowerShell, Python or similar technologies, ideally in production environments.
- Experience managing identity, access and endpoint services across macOS and Windows, including Jamf, Intune or equivalent platforms.
- Knowledge of corporate networking, Google Workspace, Microsoft 365 and Entra ID.
- Strong troubleshooting, incident management and problem solving skills, with a focus on improving system reliability.
- Experience delivering technical projects, collaborating with stakeholders and mentoring others, with exposure to enterprise APIs or infrastructure automation considered a bonus.
- A mindset that embraces AI and new tools to adapt, learn and grow.
- An aptitude for identifying and managing risks.
- Alignment with company values: Customer First, Own it, Stronger Together and Change the Game.
Skills
- Systems engineering
- Infrastructure
- Corporate IT
- Scripting
- Automation
- PowerShell
- Python
- Identity management
- Access management
- Endpoint management
- macOS
- Windows
- Jamf
- Intune
- Corporate networking
- Google Workspace
- Microsoft 365
- Entra ID
- Troubleshooting
- Incident management
- Problem solving
- AI
- Emerging technologies
Location
- Sydney
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
Benefits
- 25 days paid leave annually, including birthday leave and quarterly wellbeing days
- 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
- Family support policies including miscarriage bereavement leave and domestic violence leave
- Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
- 2 days paid volunteering leave per year
- Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
- Fee-free Zip products, and discounts with Zip merchant partners
- Team social events, epic offices, free breakfast daily, and weekly free lunches
About the Company
- Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.
- Operating in two core markets - Australia and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.
- We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.
Equal Opportunity
- Be a part of a team that reflects the diversity of our customers
- We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.
- Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.