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About the Role

SIBIE Ltd is seeking an on-site Superintendent Pharmacist (Independent Prescriber) with a proven track record in online pharmacy. This role is responsible for overseeing daily pharmacy operations, ensuring regulatory compliance, and leading a team to meet performance targets.

Responsibilities

Lead and manage the daily operations of SIBIE’s online pharmacy, ensuring the highest standards of safety, efficiency and customer service.
Oversee regulatory compliance, ensuring the pharmacy meets all legal and ethical requirements, including GPhC and MHRA regulations.
Manage and mentor a team of pharmacists, pharmacy technicians and support staff, fostering a culture of teamwork, continuous improvement and professional development.
Develop and implement strategies to grow the pharmacy’s customer base, improve operational efficiency and drive revenue growth.
Work closely with the executive team to set and achieve the company’s sales and performance KPIs, with a strong focus on customer satisfaction and retention.
Ensure seamless integration of new services and products, while optimising existing operations to improve the customer experience.
Monitor and analyse sales performance, customer feedback and industry trends to adapt and innovate in a competitive market.
Develop relationships with external stakeholders, suppliers and healthcare professionals to expand the pharmacy’s reach and services.
Drive initiatives that enhance the pharmacy’s digital presence, improve marketing efforts and optimise the online customer journey.

Requirements

GPhC registration
Independent Prescriber qualification
6+ months of prescribing experience
Proven track record of managing and growing pharmacy operations
Strong communication, organisational and problem-solving skills
Ability to work in a fast-paced, dynamic environment
Strong leadership and team management skills, with a focus on building high-performing teams
Excellent understanding of UK pharmacy regulations
Commitment to maintaining the highest ethical and safety standards
Commercially astute with a strong focus on achieving targets and KPIs
Committed to delivering exceptional customer service

Skills

Independent Prescriber
Pharmacy operations management
Regulatory compliance (GPhC, MHRA)
Team leadership and mentoring
Strategic planning and implementation
Sales and revenue growth
Customer satisfaction and retention
Service and product integration
Performance analysis and reporting
Stakeholder relationship management
Digital presence enhancement
Marketing
Online customer journey optimisation

Location

On-site

Work Type

On-site
Full-time

Experience Level

6+ months of prescribing experience
Proven track record in managing and growing pharmacy operations

Education Level

Independent Prescriber qualification

Benefits

Visa sponsorship
Flexible work arrangements

About the Company

SIBIE Ltd Holding Group is a dynamic and fast-growing healthcare group operating across the UK, Europe, USA and the Gulf region.
Prioritises customer care and innovation in healthcare delivery.
Committed to providing customers a seamless, safe and efficient service.
Offers prescription medications, over-the-counter products and personalised healthcare services.

Equal Opportunity

SIBIE Ltd is an equal opportunity employer.
We welcome applicants from all backgrounds and are committed to an inclusive workplace.