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About the Role
Condé Nast is seeking a Manager to analyze and improve performance across its consumer subscription business. This role focuses on tracking and interpreting key metrics that drive customer acquisition, retention, and subscriber economics, translating findings into actionable insights for marketing and business teams. The ideal candidate understands customer acquisition, particularly within a subscription model, and can identify key metrics, performance changes, and their drivers.
Responsibilities
- Monitor and analyze subscription orders, conversion rates, channel mix, acquisition costs, retention, LTV, ARPU, and other key performance metrics.
- Identify significant trends, performance gaps, and changes in results; investigate contributing factors.
- Distinguish meaningful performance shifts from changes caused by channel mix, timing, pricing, promotions, or measurement differences.
- Identify opportunities to improve acquisition efficiency, conversion, subscriber quality, and long-term customer value.
- Ask follow-up questions when performance differs from expectations and use data to test possible explanations.
- Track performance against acquisition and retention targets, highlighting variances and potential drivers.
- Analyze campaigns, channels, pricing, promotions, and conversion initiatives to understand their impact.
- Prepare performance inputs and supporting analysis for business planning, budgeting, and forecasting.
- Help maintain consistent definitions and reporting for core business KPIs, and flag data-quality or measurement issues.
- Prepare weekly and monthly reporting with concise explanations of performance changes and their causes.
- Communicate findings and recommendations clearly to marketing, growth, and analytics stakeholders.
- Partner with Growth, Paid Marketing, CRM, Site, Brand, Finance, Operations, and data teams to answer business questions.
- Work with technical analytics partners to clarify data needs, validate outputs, and interpret results.
Requirements
- 3+ years of experience in marketing analytics, growth analytics, subscription analytics, business performance, or a related field.
- Solid understanding of the operating metrics and economics of a customer acquisition business.
- Demonstrated ability to interpret business KPIs, identify significant performance trends, and investigate driving factors.
- Familiarity with conversion rates, customer acquisition cost, lifetime value, retention/churn, revenue per subscriber, and channel performance.
- Strong analytical reasoning, attention to detail, and proficiency with spreadsheets and business intelligence or reporting tools.
- Ability to communicate findings clearly, prioritize takeaways, and collaborate with cross-functional teams.
- Bachelor’s degree in Business, Marketing, Economics, Finance, Analytics, or a related field, or equivalent practical experience.
Skills
- SQL experience is helpful
- Familiarity with statistical tools or Python/R is a plus
- Ability to understand the business question
- Ability to identify relevant metrics
- Ability to interpret results accurately
Location
- New York, NY
Work Type
- Full-time
Experience Level
- Manager
Education Level
- Bachelor's degree in Business, Marketing, Economics, Finance, Analytics, or a related field, or equivalent practical experience.
Salary/Compensations
- $110,000-$125,000
Benefits
- Generous employee benefits package
- Discretionary bonus compensation
About the Company
- Condé Nast is one of the world's most renowned media publishing companies, creating and distributing all types of media across print and digital formats.
- The company has a portfolio of influential brands and continues to grow its audience globally.
- Headquartered in New York City, Condé Nast operates in 12 markets including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Spain, Taiwan, UAE/Dubai, the U.K., and the U.S., with additional license partners globally.
- Lead brands include Vogue, The New Yorker, GQ, Architectural Digest, Condé Nast Traveler, Vanity Fair, Wired, Allure, Ars Technica, Bon Appétit, House & Garden, Pitchfork, Tatler, and Vogue Business.
Equal Opportunity
- Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.