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About the Role
Oversee the entire operations of a large-scale data centre campus, comprising multiple clusters. This role ensures the seamless integration of all operational aspects, driving excellence in service delivery, and supporting the company's growth strategy in the region.
Responsibilities
- Develop and implement campus-wide strategies aligned with DayOne business objectives and growth plans
- Collaborate with the SE Asia Operations Director to set and achieve campus performance targets
- Drive innovation and continuous improvement initiatives across the campus
- Oversee the overall performance of the campus, ensuring 100% uptime and compliance with customer SLAs
- Manage multiple Cluster Operations Managers, ensuring cohesive operations across all clusters
- Implement and maintain campus-wide policies, procedures, and best practices
- Oversee large-scale maintenance projects and infrastructure upgrades
- Develop and manage the campus operating budget
- Identify and implement cost optimization strategies without compromising service quality
- Collaborate with finance teams to forecast capital expenditure needs for campus growth and upgrades
- Act as the primary escalation point for major customer issues
- Foster strong relationships with key clients, understanding their evolving needs and ensuring high satisfaction levels
- Collaborate with sales and business development teams to support campus growth initiatives
- Lead, mentor, and develop a team of Cluster Operations Managers and support staff
- Foster a culture of excellence, innovation, and continuous learning across the campus
- Ensure effective succession planning and talent development within the campus organization
- Ensure campus-wide compliance with all relevant regulations, standards, and certifications (e.g., ISMS, SOC2, PCI DSS)
- Oversee the implementation of robust risk management strategies across all clusters
- Maintain relationships with local authorities and regulatory bodies
- Manage relationships with key vendors and service providers at the campus level
- Collaborate with internal stakeholders including IT, Security, and Facilities teams to ensure integrated operations
Requirements
- Minimum of 15 years of experience in data centre operations, with at least 7 years in a senior leadership role
- Proven track record of managing large-scale, multi-cluster data centre operations
- Strong understanding of data centre technologies, industry trends, and best practices
- Excellent leadership skills with the ability to inspire and motivate large teams
- Strong financial acumen and experience in budget management
- Exceptional communication and interpersonal skills, with the ability to interact effectively with C-level executives and key clients
- Strategic thinker with the ability to drive innovation and continuous improvement
Skills
- Business level or above in both Japanese and English
- Advanced certifications such as CDCE, CTDC, or similar are highly desirable
Location
- Japan
Work Type
- Full-time
Experience Level
- 15+ years of experience in data centre operations
- 7+ years in a senior leadership role
Education Level
- Bachelor's degree in Engineering, Business Administration, or related field
- Master's degree preferred
About the Company
- DayOne Data Centers is a Singapore-headquartered global digital infrastructure platform that develops and operates next-generation data centers across Asia Pacific and Europe.
- Trusted by leading hyperscalers and businesses, the company engineers, builds, and operates high-capacity, AI-ready campuses with speed, scale, and reliability.
- In Japan, our growing platform includes the 80MW Fuchu Intelligent Park hyperscale campus in Tokyo, as well as a newly announced 200MW data center campus in Imari City, Saga Prefecture.
- These developments reflect our long-term commitment to one of the world's most important digital infrastructure markets and support Japan’s next phase of digital growth.
- As we continue to grow, we are building a team of talented professionals who want to shape the next generation of digital infrastructure.
- Joining DayOne means becoming part of a high-growth, international organization that is helping power the future of cloud, AI, and the digital economy.
Equal Opportunity
- DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.