Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Critical Services Manager role.
Rezi rewrites your resume against DayOne's job description. Free.
Tailor your resume to this Critical Services Manager role.
Rezi rewrites your resume against DayOne's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Critical Services Manager posting at DayOne — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Critical Services Manager posting at DayOne — free, in seconds.
About the Role
The Critical Services Manager is responsible for overseeing Mechanical, Electrical, and BMS engineering teams, as well as managing the 24/7 shift team to ensure uninterrupted data centre operations. This role requires a strong background in data centre infrastructure, leadership abilities, and a commitment to maintaining SLA compliance.
Responsibilities
- Lead, mentor, and develop mechanical, electrical, and BMS engineering teams.
- Oversee the 24/7 shift team, ensuring effective communication and coordination.
- Ensure efficient and reliable operation of all critical systems (HVAC, electrical distribution, generators, UPS, BMS).
- Develop and implement standard operating procedures for maintenance and emergency response.
- Monitor system performance and implement improvements.
- Ensure operations and maintenance activities comply with SLAs.
- Develop and track KPIs to measure compliance and performance.
- Address and resolve issues impacting SLA compliance.
- Manage and oversee critical infrastructure projects.
- Coordinate with internal teams and external contractors for project completion.
- Ensure operations adhere to safety protocols and regulatory standards.
- Conduct regular safety audits and drills.
- Maintain documentation and records.
- Develop and manage the budget for the critical services department.
- Monitor expenditures and implement cost-saving measures.
- Foster a culture of continuous improvement.
- Stay updated with industry trends and technologies.
Requirements
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field.
- Minimum of 7-10 years of experience in data centre operations or a similar critical infrastructure environment.
- At least 3-5 years in a managerial role.
- Proven experience in managing multidisciplinary engineering teams.
- Strong knowledge of HVAC, electrical systems, generators, UPS, and BMS.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work under pressure and manage multiple priorities.
- Strong analytical and problem-solving abilities.
- Familiarity with industry standards and regulatory requirements.
- Business level or above in both Japanese and English.
Skills
- Mechanical Engineering
- Electrical Engineering
- Building Management System (BMS)
- Data Centre Operations
- Critical Infrastructure Management
- HVAC Systems
- Electrical Distribution
- Generators
- UPS Systems
- Leadership
- Team Management
- Project Management
- Budget Management
- Safety Protocols
- Regulatory Compliance
- Continuous Improvement
- Problem-Solving
- Japanese Language Proficiency
- English Language Proficiency
Location
- Singapore
Work Type
- Full-time
Experience Level
- 7-10 years of experience in data centre operations
- 3-5 years in a managerial role
Education Level
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field
- Advanced degree preferred
- Certification in data centre management (e.g., CDCP, CDCS) is a plus
About the Company
- DayOne Data Centers is a Singapore-headquartered global digital infrastructure platform that develops and operates next-generation data centers across Asia Pacific and Europe.
- The company engineers, builds, and operates high-capacity, AI-ready campuses with speed, scale, and reliability.
- In Japan, the platform includes the 80MW Fuchu Intelligent Park hyperscale campus in Tokyo and a new 200MW data center campus in Imari City, Saga Prefecture.
- These developments reflect a long-term commitment to Japan's digital infrastructure market and support its digital growth.
- DayOne is a high-growth, international organization powering the future of cloud, AI, and the digital economy.
Equal Opportunity
- DayOne is proud to be an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.