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About the Role
As our AI Technical Program Manager, you will lead AI initiatives from conception to deployment, ensuring adoption and ownership. You will collaborate with Engineering, Product, Data, FDE, AI Enterprise, and platform teams, owning the plan, dependencies, and decision-making process to solve intended problems. You will report to the Head of AI Enablement & Talent Development.
Responsibilities
- Translate AI priorities into technical plans with scope, requirements, milestones, success metrics, acceptance criteria, and named owners.
- Turn incomplete briefs into testable hypotheses, baselines, and measurable outcomes.
- Coordinate technical dependencies across Engineering, Product, Data, FDE, AI Enterprise, and platform teams.
- Drive technical decisions with engineers, challenging assumptions, making trade-offs explicit, and recording outcomes.
- Manage execution and risk by tracking commitments, removing blockers, and escalating issues early with recommendations.
- Coordinate evaluations and deployment readiness, including quality, latency, cost, and permissions risks, and verify FDE integrations.
- Secure named owners for support, monitoring, and maintenance, and measure solution effectiveness.
- Work with AISec and the AI Governance Committee for early reviews.
- Turn project lessons into reusable briefs, checklists, decision records, and handoff standards.
Requirements
- Technical program leadership with proven experience leading complex technical programs or software delivery across several teams.
- Hands-on technical fluency in Python, SQL, APIs, authentication, Git, and testing.
- Comfortable using at least one LLM SDK (e.g., OpenAI, Google) for prototyping and debugging.
- Understanding of data modeling, pipelines, and enterprise integration patterns.
- Experience with agent capabilities like tool calling, multi-step orchestration, state management, structured outputs, human review, and fallbacks.
- Ability to assess quality, latency, cost, and permissions risks, and define useful evaluations.
- Operational rigor, including establishing baselines, validating assumptions through experiments, and balancing sophistication with operational constraints.
- Strong communication and ownership skills, with a track record of translating between business and engineering teams.
- Ability to influence without formal authority and mentor others.
- Experience escalating decisions early.
- Applied LLM work used by real users (nice to have).
- RAG and vector database experience (nice to have).
- Experience deploying into environments owned by other teams (nice to have).
- Experience in a regulated or data-sensitive setting such as fintech (nice to have).
- Experience with CX, support, or compliance metrics (nice to have).
Skills
- Python
- SQL
- APIs
- Authentication
- Git
- Testing
- LLM SDKs
- Data Modeling
- Pipelines
- Enterprise Integration Patterns
- Tool Calling
- Multi-step Orchestration
- State Management
- Structured Outputs
- Human Review
- Fallbacks
- RAG
- Vector Databases
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Technical program leadership
- Hands-on technical fluency
Salary/Compensations
- $193,000 - $213,000 USD
Benefits
- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Unlimited PTO
- Paid parental leave
- Hybrid work setup
- 401(k) with employer matching
- Health, dental, and vision plans
- Continuous learning opportunities
- Empowering opportunities for growth in a dynamic entrepreneurial environment
- Equity is a core component of our total compensation package
About the Company
- Félix is building the indispensable financial companion for Latinos in the US, combining an AI-powered, conversational-first interface with real-time financial infrastructure.
- We offer fast, affordable remittances powered by AI and crypto rails, with plans to expand into credit, savings, and wallet services.
- Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to an underserved community.
- We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier investors.
- Félix was selected as an “Endeavor Entrepreneur” and received the CrossTech Fintech Startups Award.
- We are a team building a legacy, applying skills to a meaningful mission serving an underserved community.
- We operate with urgency and focus, driven by extreme ownership, collaboration without ego, radical transparency, and fierce loyalty.
- We aim for insanely great, staying insatiably curious, experimenting, and building the future today.
Equal Opportunity
- At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability.
- This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.