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About the Role
Bethesda House aims to end poverty and homelessness by addressing individual needs holistically, offering innovative solutions and proactive services to vulnerable populations in Schenectady County.
Responsibilities
- Provide outreach, crisis intervention, and intensive case management to individuals experiencing homelessness or residing in emergency shelters.
- Coordinate with Schenectady County DSS, Agency Social Work and Clinical/Medical staff, and community providers to address housing, health, and other service needs.
- Support timely transitions to stable housing.
- Provide intake/assessment, crisis intervention, essential/emergency case management, homelessness prevention, rapid re-housing, outreach and referral, and information services.
- Work collaboratively with Program, Shelter, Residential, and Clinical: Medical Care, Social Work, PNP departments to ensure comprehensive services.
- Coordinate housing placement, provide supportive services, and ensure long-term housing stability.
- Assist homeless adult individuals and families navigate the system of care for emergency shelter placement and other basic needs.
- Assist guests to stabilize income and find suitable housing, including applications for Section 8 Housing, Municipal Housing, or other programs.
- Manage SSI and SSD benefits for disabled guests, establishing budgets to ensure basic needs are met before providing a personal spending allowance.
Requirements
- Bachelor’s degree in human services or related field.
- 3-5 years of professional case management experience providing services to individuals with chronic medical conditions and behavioral health issues or equivalent background.
- Experience working with the homeless population, people with mental illness and/or substance abuse history, and diverse populations.
- Proficient in computer systems, data entry, and analysis.
- Knowledge of local agencies and programs serving homeless and low-income populations.
- Must have a valid NYS driver’s license with a safe driving history for at least 1 year.
- All offers of employment are contingent upon successful completion of a background check including a DMV record search if driving is required for the position.
Skills
- Communication & Interpersonal Skills
- Strong written and verbal communication across all organizational levels.
- Effective collaborator in both routine and high-stress situations related to medical conditions and social determinants of health.
- Technical & Functional Skills
Location
- Schenectady County
Work Type
- Full-time
- Monday – Friday
Experience Level
- 3-5 years of professional case management experience
Education Level
- Bachelor’s degree in human services or related field
Salary/Compensations
- $47,840 - $49,920
- $52,000- $56,160
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Agency contributions toward health and dental coverage
- Additional voluntary benefits
- Paid sick leave
- Vacation time
About the Company
- Bethesda House's goal is to end the cycle of poverty and homelessness.
- Teams work to address each individual on a holistic level so they feel heard, respected, and safe.
- Offer hands-on help to address chronic homelessness, mental health, substance abuse, disability, and systematic poverty by offering innovative solutions and proactive services to the most vulnerable.
Equal Opportunity
- Bethesda House is an Equal Opportunity Employer.
- In all employment and hiring decisions, the Agency complies with applicable anti-discrimination laws.
- This policy applies to all employment practices, including hiring, advertising, recruitment, promotion, demotion/transfer, layoff/termination of employment, rates of pay or other forms of compensation, and selection for training and development.