Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Staff Product Manager, Access & Identity Management role.
Rezi rewrites your resume against Crunchyroll, LLC's job description. Free.
Tailor your resume to this Staff Product Manager, Access & Identity Management role.
Rezi rewrites your resume against Crunchyroll, LLC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Staff Product Manager, Access & Identity Management posting at Crunchyroll, LLC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Staff Product Manager, Access & Identity Management posting at Crunchyroll, LLC — free, in seconds.
About the Role
As Staff Product Manager for Identity & Access, you'll own the vision, strategy, and roadmap for how fans get into Crunchyroll and stay in control of their accounts. You'll lead the full identity surface across web, mobile, living-room, and gaming platforms, balancing effortless access for legitimate fans with security against bad actors in a global regulatory landscape.
Responsibilities
- Set the identity strategy, defining and driving the multi-year roadmap for authentication, authorization, and account management.
- Modernize authentication by shipping modern flows such as passkeys/FIDO2, risk-based MFA, social and SSO login, and streamlined device-code login.
- Improve account lifecycle by making it easier for users to create, access, recover, and manage accounts and profiles across devices.
- Fight fraud and abuse by partnering with Security and Trust & Safety to detect and prevent account takeovers and other malicious activities.
- Lead age assurance and youth safety by owning the product approach to age verification, parental controls, and compliance with youth-protection laws.
- Protect privacy by ensuring compliance with global privacy regulations and giving users clear control over their data and consent.
- Ground decisions in research and data by running user research and analyzing funnel data to reduce access-related churn.
- Define and own success metrics for login success, recovery completion, MFA adoption, fraud rates, and support contact volume.
- Collaborate cross-functionally with Engineering, Design, Security & Trust, Legal, Data, and Customer Experience to launch solutions.
Requirements
- 8+ years of product management experience.
- 3+ years owning identity, authentication, account security, or trust & safety products for a consumer platform at scale.
- Working knowledge of authentication protocols and standards (OAuth 2.0, OpenID Connect, SAML, FIDO2/WebAuthn) and MFA approaches.
- Experience with fraud prevention and bot mitigation, balancing security against usability.
- Experience shipping identity or account experiences across multiple platforms (web, mobile, and ideally TV or console).
- Strong product judgment to make and defend trade-offs between security, user experience, compliance, and business goals.
- Strong analytical skills, with experience defining KPIs and using funnel and behavioral data to drive decisions.
- Excellent communication skills, including the ability to explain complex security and identity concepts to executives and non-technical partners.
- Experience in streaming, gaming, or subscription consumer businesses (a plus).
- Hands-on experience with age assurance, parental controls, or youth-safety regulation (a plus).
- Familiarity with CIAM platforms (e.g., Auth0, Okta, Cognito) and bot-mitigation vendors (a plus).
- Experience with device-code or QR login flows for living-room platforms (a plus).
- Experience working with global teams and launching in regulated international markets (a plus).
Skills
- Identity
- Authentication
- Account Security
- Trust & Safety
- OAuth 2.0
- OpenID Connect
- SAML
- FIDO2/WebAuthn
- MFA
- Fraud Prevention
- Bot Mitigation
- Product Management
- Roadmap Development
- KPI Definition
- Data Analysis
- User Research
- Cross-functional Collaboration
- Age Assurance
- Youth Safety
- Privacy Regulations (GDPR, CCPA)
- CIAM Platforms
- Device-code login
- QR login
Location
- Dallas
- Los Angeles
- San Francisco
Work Type
- Hybrid
Experience Level
- Staff
- 8+ years of product management experience
- 3+ years owning identity, authentication, account security, or trust & safety products
Salary/Compensations
- $194,700—$243,400 USD (Los Angeles, CA)
- $216,000—$270,000 USD (San Francisco, CA)
Benefits
- Great compensation package including salary plus performance bonus earning potential
- Flexible time off policies
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account (HSA) program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance
- Some offices are pet friendly
About the Company
- Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community, serving over 100 million anime and manga fans across 200+ countries and territories.
- Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Equal Opportunity
- We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.