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About the Role
This role is responsible for ensuring HSBC's engagement with, and compliance obligations to, UK payment schemes, regulators, and market infrastructures, with primary accountability for Faster Payments and Bacs across HSBC UK Bank plc and HSBC Bank plc. It offers opportunities for professional development and access to benefits.
Responsibilities
- Ensure HSBC fulfils its Faster Payments and Bacs obligations across both UK legal entities.
- Maintain effective governance, compliance, and assurance arrangements.
- Support delivery of industry and regulatory change programmes.
- Identify emerging risks and drive timely remediation.
- Provide SME support for payment scheme incidents and resilience activities.
- Protect customer interests and support the resilience of critical payment services.
- Maintain strong relationships with regulators, scheme operators, and internal stakeholders.
- Promote effective collaboration across business, operations, technology, and control functions.
- Maintain sufficient knowledge across HSBC's payment schemes and industry obligations to provide effective cover and support team resilience.
- Deputise for senior colleagues where required and contribute to team cross-skilling and capability development.
Requirements
- Strong understanding of UK payment schemes, industry structures, and regulatory frameworks.
- Detailed knowledge of Faster Payments and Bacs governance, rules, and operating models.
- Good understanding of wider UK payment infrastructures, including CHAPS, Confirmation of Payee, and Pay.UK services.
- Deep understanding of payment settlement, operational resilience, assurance, and regulatory reporting requirements.
- Significant experience in payments, scheme management, banking operations, risk, and/or compliance.
- Experience working with payment schemes, regulators, market infrastructures, and/or industry bodies.
- Experience delivering governance, assurance, regulatory responses, and change initiatives.
- Experience operating within complex stakeholder environments.
Experience Level
- Senior
Benefits
- Fantastic benefits packages
About the Company
- HSBC is dedicated to creating diverse and inclusive workplaces.
- HSBC is a Disability Confident Leader.
Equal Opportunity
- Being open to different points of view is important for our business and the communities we serve.
- At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age.
- We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
- We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
- If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.