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About the Role

Level is seeking a Senior Technical Producer to partner with platform engineering leaders. This role involves managing and prioritizing internal requests, translating them into a trusted roadmap, and ensuring platform work aligns with the company's goals for students, educators, and parents.

Responsibilities

Own the front door for platform engineering, managing intake from various teams.
Dig into the problem behind each request and size effort and risk with engineers.
Build and maintain the platform roadmap with engineering leaders, sequencing work across multiple domains.
Make decisions on what work starts, waits, or gets cut, and communicate rationale clearly.
Engage directly with architecture proposals, migration plans, and build-versus-buy decisions.
Challenge assumptions and surface risks in dependencies, capacity, and rollout.
Lead cross-cutting initiatives from scoping through rollout and drive adoption.
Translate team shipping cadences into platform priorities and communicate platform constraints.
Balance new capabilities against technical debt, infrastructure health, and cost.
Explain tradeoffs in terms of business and learner impact to leadership.
Design and refine lightweight intake, planning, release, and incident follow-through processes.
Define platform success measures and use them to inform prioritization and show value.
Mentor producers on technical production practices.
Partner with QA and SDET on release quality.
Influence how Level approaches technical planning across projects.

Requirements

6+ years producing or program-managing platform, DevOps, build and release, infrastructure, data, or backend and online engineering teams.
Strong engineering credibility, ideally with a background as a software, SRE, production, or data engineer, or many years embedded in backend, infrastructure, or DevOps teams.
Experience introducing developer productivity tooling, including AI-assisted development.
Owned a platform roadmap or portfolio with engineering leaders.
Experience running an intake or prioritization process for internal customers.
Ability to point to work sequenced, deferred pending validation, or cut, and explain why.
Technical fluency across CI/CD, build systems, test automation, cloud infrastructure (AWS, GCP, or Azure), observability, data pipelines, and distributed or online services.
Track record of shipping platform programs such as migrations, tooling rollouts, or infrastructure changes, and driving adoption.
Ability to connect platform work to product, game, or business priorities across teams.
Ability to communicate tradeoffs clearly to engineers and executives.
Experience at a games or live-service studio, or at a high-growth tech company (edtech, SaaS, or mobile) with a fast release cadence.
Comfort structuring ambiguous work and building process from the ground up.

Skills

Platform Engineering
DevOps
Build and Release
Infrastructure
Data Engineering
Backend Engineering
Online Services
Program Management
Technical Production
Roadmap Ownership
Intake Processes
Prioritization
CI/CD
Build Systems
Test Automation
Cloud Infrastructure (AWS, GCP, Azure)
Observability
Data Pipelines
Distributed Systems
Online Services
Developer Productivity Tooling
AI-assisted Development
Agile Methodologies
Risk Management
Communication
Cross-functional Collaboration
Technical Leadership
Process Improvement
Metrics Definition
Cloud Cost Management
Infrastructure as Code
Data Privacy
Security Practices

Location

Remote

Work Type

Full-time

Experience Level

Senior
6+ years

Education Level

CS Degree (Nice to Have)

About the Company

Level is a learning technology company dedicated to helping students build real academic and life skills with confidence and joy.
We combine proven curriculum principles with world class interactive design to make meaningful practice something students want to come back to.
We support what teachers, schools, and parents are already doing by increasing student engagement with high quality, standards aligned practice that reinforces classroom learning.
We are committed to helping every person maximize their potential and live a life of meaning.