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About the Role
The Business Operations Lead will support the day-to-day management and performance of the Dow Jones Events Business, with responsibility for business reporting, resource planning, portfolio tracking, and operational processes. They will maintain key tools and documentation, ensuring information is accurate and useful for business planning and decision-making. The role will also identify opportunities to streamline workflows, use AI and automation to improve ways of working, and reduce manual tasks. Working closely with various teams, the Business Operations Lead will coordinate planning, monitor project milestones, and follow up on actions to keep priorities on track. They will support competitive research and business analysis, prepare materials for leadership meetings, and help communicate performance and progress across the business. The role will also contribute to initiatives that strengthen team engagement and culture, promote inclusive ways of working, and foster collaboration across global teams.
Responsibilities
- Own the management of the Dow Jones Master Global Events Calendar, aligning priorities, resolving scheduling conflicts, and supporting strategic date selection and effective portfolio planning.
- Support the annual Events Strategic Planning process and its coordination.
- Coordinate Custom schedules, dependencies, and business priorities, ensuring accurate integration with the Master Global Calendar.
- Optimize and standardize operational processes, documenting lessons learned and sharing best practices to improve efficiency, accountability, collaboration, and future execution.
- Support competitive intelligence and market research, translating insights into strategic recommendations for portfolio development and business decisions.
- Use AI, automation and workflow tools to improve efficiency and scale operations.
- Establish project governance frameworks, including plans, timelines, trackers, milestones, and approval processes.
- Develop reporting processes to monitor operational performance, project progress, risks, and opportunities.
- Support senior leadership on strategic and operational priorities through research, analysis, project management, and recommendations.
- Prepare executive presentations and reports communicating key insights, performance, recommendations, and decisions.
- Partner with Associate Director, Strategy & Operations to build team engagement and culture initiatives that strengthen communication, collaboration, and inclusion.
Requirements
- 4–6 years of relevant professional experience in strategy, business operations, project management, or a related field
- Experience managing projects, coordinating stakeholders, and driving execution
- Ability to communicate insights and information clearly to senior stakeholders
- A proactive approach to continuous improvement and business performance
- Ability to manage priorities, work independently, and adapt to change
- Commitment to fostering an inclusive, collaborative, and high-performing team culture
- Strong ownership, attention to detail, and focus on delivering results
- Willingness to work in our London Bridge Street office 3 days a week
Skills
- Proficiency in Google Workspace, particularly Slides and Sheets
- Strong organizational, analytical, and problem-solving skills
- Strong communication and collaboration skills
Location
- London Bridge Street office
Work Type
- Hybrid
- 3 days a week in office
Experience Level
- 4-6 years
Education Level
- Bachelor’s degree preferred
About the Company
- Dow Jones produces 200+ events globally across all of its brands, connecting audiences with newsmakers, ideas, industries, and communities.
- Dow Jones has ambitious growth plans for the Events business, focusing on scaling existing franchises, developing new products, attracting diverse audiences, strengthening communities, and building new revenue streams.
- Dow Jones Events is dedicated to creating trusted, high-quality experiences that inform, connect, and engage audiences in person and virtually.
- The team leads the event space through editorial authority, commercial innovation, immersive experiences, and globally relevant programming.
- They are regularly expanding existing franchises, developing new event products, identifying new partnership opportunities, and building stronger event concepts that drive sponsorship revenue, audience growth, and long-term business value.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.
- We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process.