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About the Role

The ASSURE Patient Specialist (APS) conducts patient fitting activities to support the sales organization and Regional Clinical Advisors. The APS serves as the local patient care representative, providing effective and efficient patient fittings.

Responsibilities

Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters.
Provide instruction and instill confidence in Assure® patients with demonstrated patient care skills.
Contact prescribers, caregivers, and patients to schedule services.
Travel to hospitals, patient’s homes, and other healthcare facilities to provide fitting services.
Measure the patient to determine the correct garment size.
Review and transmit essential paperwork with the patient to receive the Assure® garment and services.
Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings.
Adhere to Pledge of Confidentiality regarding patient information.
Complete online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety.

Requirements

1 year in a paid patient care experience (not as a family care giver).
Clinical or engineering background (e.g., nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians).
Disclosure of personal NPI number (if applicable).
Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
Willingness to pay an annual DME fee which is deducted from the completed work order.
Ability to pay for vendor credentialing upfront during a 90-day probationary period.
Experience in patient and/or clinician education.
Valid driver’s license in state of residence with a good driving record.
Ability to consistently work in the field in and around the region.
Must be able to achieve credentialing for hospital system entry, including documentation of vaccination and immunization status, passing background check and drug screening testing, reviewing and agreeing to hospital policies and procedures.

Skills

Patient care skills
Interpersonal skills
Communication skills
Organizational skills
Service orientation
Detail orientation
Life-long learning
MS Office
Excel
PowerPoint
MS Teams

Location

Staten Island, NY

Work Type

Contractor
Paid per fitting
Full-time
Part-time

Experience Level

1 year paid patient care experience

Education Level

Clinical or engineering background

Salary/Compensations

Paid per fitting

Benefits

Flexibility of work schedule
Competitive pay

About the Company

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets.
Founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies.
Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity.
Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.