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About the Role
We are seeking a curious, pragmatic, and hands-on Senior QA Automation Engineer to help shape the future of quality engineering across the organisation. This senior engineering role combines platform development, automation engineering, technical leadership, problem-solving, and team enablement. You will play a key role in evolving our quality engineering ecosystem, building scalable automation capabilities, and helping engineering teams receive fast, meaningful feedback throughout the software delivery lifecycle.
Responsibilities
- Design and develop reusable automation capabilities using Playwright and TypeScript across API and UI testing.
- Enhance shared automation frameworks, libraries, tooling, and overall developer experience.
- Build and improve CI/CD integrations that provide fast, actionable quality feedback to engineering teams.
- Develop capabilities across accessibility testing, performance testing, test data management, reporting, service-level testing, and mocking solutions.
- Review code and contribute to technical design decisions, engineering standards, and best practices.
- Partner with product engineering teams to assess quality risks and determine appropriate testing strategies.
- Troubleshoot complex automation, framework, and pipeline issues, identifying scalable and sustainable solutions.
- Create reference implementations, reusable patterns, and documentation that empower teams to become self-sufficient.
- Facilitate technical workshops, coding dojos, pairing sessions, and knowledge-sharing initiatives.
- Collaborate with engineers, engineering managers, platform teams, and specialists across accessibility, security, and other disciplines.
- Evaluate emerging technologies, tools, and engineering approaches, including opportunities to responsibly leverage AI to improve productivity and quality.
- Influence the strategic direction of quality engineering, mentor team members, and contribute to a culture of engineering excellence.
Requirements
- Strong hands-on experience with TypeScript and JavaScript.
- Proven experience using Playwright or a comparable modern automation framework.
- Strong API and UI test automation expertise.
- Experience working with CI/CD pipelines and source control platforms.
- Demonstrated experience building or significantly contributing to reusable automation frameworks, engineering tooling, or platform capabilities.
- Strong technical problem-solving skills with the ability to navigate complex engineering challenges.
- Excellent stakeholder engagement, communication, and collaboration skills.
- Ability to influence technical decisions and work effectively across multiple engineering teams.
Skills
- TypeScript
- JavaScript
- Playwright
- API testing
- UI testing
- CI/CD
- Source control
- Accessibility testing
- Performance testing
- Test data management
- Reporting
- Service-level testing
- Mocking solutions
- AI-assisted development tools
Location
- Haymarket
- Parramatta
- Gosford
Work Type
- Full-Time
- Hybrid
Experience Level
- Senior
Salary/Compensations
- $134,626 - $162,153pa+ super + leave loading
About the Company
- At Service NSW Digital, we’re not just building software, we’re transforming how more than 8 million people across NSW access government services. With over 200 digital products and 60+ cross functional teams, our work spans everything from everyday service journeys to whole of government, high impact digital programs.
- A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Equal Opportunity
- Belong in our diverse and inclusive workplace
- The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
- We provide adjustments to the recruitment process for candidates, including individuals with disability.