IT & Systems Engineer at Wizard Studios Inc | CA, US | Rezi

IT & Systems Engineer at Wizard Studios Inc

IT & Systems Engineer

Wizard Studios Inc · CA, US

2 days ago

IT & Systems Engineer

Wizard Studios Inc · CA, US

2 days ago
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About the Role

Wizard is hiring its first IT & Systems Engineer to build and own employee IT capabilities. This role involves hands-on support and systems engineering to improve onboarding, reduce recurring problems, and help the team work effectively. You will join the Pipeline team, establishing dependable device management, account administration, support, and office infrastructure.

Responsibilities

  • Own technical onboarding and offboarding: equipment, accounts, approved access, setup, and access removal.
  • Provision and manage devices for a Mac-first team, including updates, endpoint protection, troubleshooting, and recovery.
  • Administer identity and business applications, including SSO, MFA, groups, and routine access requests.
  • Maintain an accurate inventory of equipment, software licenses, and assigned access.
  • Keep device, access, and offboarding records ready for customer security reviews and audits such as SOC 2.
  • Own the office infrastructure Wizard and Story share: network switches, Wi-Fi, NAS and shared media storage, backups, and meeting-room technology, including coordination with vendors.
  • Give employees a clear way to request help, communicate progress, and resolve recurring support problems.
  • Coordinate equipment purchasing within an agreed budget, repairs, warranties, spares, and retirement.
  • Partner with DevOps on engineering workstations, owning device readiness and employee access.
  • Improve provisioning, support, and administration through scripts, automation, and agent-assisted workflows.
  • Verify the results and document how others can operate what you build.

Requirements

  • Experience owning employee IT and support in a growing organization.
  • Strong macOS administration and troubleshooting skills.
  • Experience with device management, identity systems, and application provisioning.
  • Hands-on experience running office networks (switches, Wi-Fi) and shared storage such as a NAS, including backup and recovery.
  • Working knowledge of endpoint security.
  • Scripting ability and examples of automating repetitive administrative work.
  • Sound judgment with access, credentials, and company information.
  • Clear communication and the ability to prioritize individual support needs alongside improvements that help the whole team.
  • Experience supporting Windows, engineering workstations, creative applications, high-throughput media storage, or post-production environments would be useful.

Skills

  • macOS administration
  • Troubleshooting
  • Device management
  • Identity systems
  • Application provisioning
  • Office network administration
  • Wi-Fi administration
  • Shared storage management (NAS)
  • Backup and recovery
  • Endpoint security
  • Scripting
  • Automation

Location

  • San Francisco

Work Type

  • In person

Experience Level

  • Entry level

About the Company

  • Wizard is the AI-native platform for creative work, starting with professional video. They have built a native C++ editor and a headless media runtime that humans, agents, and developers can operate. Their philosophy is creative as code, prioritizing controllability, artist integrity, and taste. Their sister company is Story, a production company making video for frontier AI labs and deep-tech companies, which serves as their first customer and in-house design partner. The team comes from backgrounds at Industrial Light & Magic, Netflix, Apple, Epic Games, Lucasfilm, Blizzard, and 2K.