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About the Role

The Contract Specialist IV position, under the supervision of the Office of Administration (OA) Eligibility Operations and Disability Determination Services (EODDS) Contract Team Manager, strives to achieve its goals of delivering best in class customer service to clients and stakeholders; strengthening program oversight, integrity, and accuracy; seeking innovative ways to streamline and improve service delivery; creating and promoting a culture of excellence; and promoting departmental efficiencies and responsible stewardship of agency resources. This position performs highly advanced, senior level, technical and consultative work assisting with the oversight of the daily operations and contract management activities from contract development to contract closeout within the EODDS OWP Contract Management Team. This position provides guidance and support as a team lead to the contract management team.

Responsibilities

Performs comprehensive contract management for assigned contracts.
Develops policies and procedures related to contracting activities.
Negotiates and develops contracts, contract letters, and amendments.
Maintains contractor files electronically, ensuring accessibility of information, in accordance with record retention requirements.
Ensures all contract closeout activities are performed according to HHSC policy.
Informs OA management and AES leadership of significant contractor compliance and performance issues and provides recommendations for action.
Participates and oversees the development of contracting activities such as, facilitating and planning meetings, setting timelines, and developing contract documents, including letters, amendments and renewals.
Develops and maintains procedures to ensure accountability and documentation related to performance measures and contract management.
Coordinates monitoring for contractual accountability activities between the State and contractors.
Completes assigned monitoring reviews within assigned time frames and in accordance with the contract, state rules, federal regulations, and program guidelines.
Administers the billing process and eligibility monitoring functions for contract billings.
Monitors contractor invoice payments, accounts receivable reports, ensures timely collections, and makes contract action recommendations for delinquencies.
Establishes and maintains effective working relationships and communications with HHSC staff in the field and state office, internal and/or external stakeholders and provides timely responses to requests and inquiries for information.
Consults with internal staff to resolve problems, identify needs, and resolve contracting matters.
Communicates with supervisor, OA management, and AES leadership in a timely manner regarding problematic situations and applies proper judgment to ensure appropriate action is taken.
Performs written and oral communication with contractors.
Ensures timely review and response on all correspondence.
Coordinates responses to issues, inquiries and correspondence concerning contractors' functions and activities.
Provides guidance to internal and external stakeholders regarding contract administration, policies, and procedures.
Completes quality assurance checks on OWP Team contracts, agreements, risk assessments, and contract closeout process.
Attends work on a regular and predictable schedule in accordance with HHSC leave policy and performs other duties as assigned.

Requirements

A current and valid Certified Texas Contract Manager (CTCM) certification issued by the Texas Comptroller's Office is required.
Bachelor's degree from an accredited university or college OR Four (4) years of relevant experience in lieu of a degree.
Minimum one (1) year of relevant experience in procurement, contract management, contract administration, procurement, or contract monitoring.
This increases to five (5) years if substituting for a bachelor's degree.
Experience in MS Office Suite (Excel, Word, PowerPoint).
Experience interpreting federal and state laws, policies, rules, and requirements in Health and Human Services programs.
Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers.
Applicants who have a non-fraud over payment with an outstanding balance must agree to repay the over payment balance as a condition of employment.
Must be willing to travel to State Office (701 W. 51st St., Austin, TX) based on business needs.
Must bring your I-9 documentation with you on your first day of work.

Skills

Knowledge of the principles and practices of contract administration and management.
Knowledge of contract performance analyses and monitoring procedures.
Knowledge of state and federal laws, rules, regulations, policy, and procedures relevant to contracts.
Skill in communicating effectively both orally and in writing.
Knowledge of contracting, performance management, and reporting.
Skill in establishing and maintaining effective working relationships.
Skill in operating a personal computer.
Skills in time management.
Skills in project management.
Skills in effective oversight to include planning, development and implementation of systems and processes.
Skills in operating personal computers and in using applicable software, including Microsoft products with emphasis on the use of Excel, SharePoint, and Salesforce.
Strong ability to write and edit correspondence, memoranda/reports, and performance requirements related to contracting.
Strong ability to communicate effectively both orally and in writing.
Ability to communicate with internal and external stakeholders.
Ability to develop and maintain strong working relationships.
Ability to lead or facilitate workgroups.
Ability to lead projects to completion in a timely manner.
Ability to manage and coordinate contract activities.
Ability to identify and analyze problems and propose effective solutions.
Ability to organize and present information effectively, both orally and in writing.
Ability to prepare administrative reports and special projects, as assigned.
Ability to interpret policies and develop effective operating procedures.
Ability to analyze and solve problems, to make decisions affecting overall departmental operations, and comprehensively and accurately evaluates reports.
Experience with SCOR, Salesforce, and CAPPS Financial software.

Location

AUSTIN

Work Type

Full time
Telework-eligible

Experience Level

Senior level
Highly advanced
Subject matter expert

Education Level

Bachelor's degree

Salary/Compensations

$4,801.16 - $6,281.33 Monthly

Benefits

100% paid employee health insurance for full-time eligible employees
A defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement

About the Company

The Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) department is looking for individuals who want to join an exciting and dynamic team working in a high performing and innovative environment. AES provides an integrated and streamlined approach to connect individuals to services and supports to reduce institutionalization, allow individuals to remain in their communities, and promote economic and personal self-sufficiency.
The OWP plays a crucial role in processing Medicaid applications for individuals who are deemed presumptively eligible by qualified entities, such as hospitals or other health care providers. These workers are stationed outside of typical office environments, often within healthcare settings, to provide more accessible services to applicants. This program helps streamline the application process for individuals who may be in urgent need of medical coverage, ensuring they can access services promptly. It also assists in managing the complexities of the eligibility determination process, which is critical for maintaining the integrity of the Medicaid program in Texas.

Equal Opportunity

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify.