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About the Role

The Senior Vice President, Head of Operational Risk Management is responsible for establishing, implementing, and overseeing the operational risk management framework, policies, and practices. This role defines and implements the global operational risk strategy, partners with senior leadership to ensure a strong risk culture, and provides independent oversight of key risks.

Responsibilities

Define, develop and execute the global operational risk management vision and strategy.
Act as the Chair of the Operational Risk Committee.
Design, implement and continuously enhance the operational risk management framework, programs, policies, and procedures.
Own and enhance relevant risk methodologies and standards.
Lead enterprise-wide risk identification, assessment, monitoring, and reporting processes for operational risk.
Ensure integration of operational risk considerations into business processes, decision-making, and strategic planning.
Provide strategic advice and challenge the business on risk exposures and control effectiveness.
Provide risk expertise and insights to influence strategic decisions and improve business resilience.
Provide strategic counsel to the Global CRO, Executive Committee and Board of Directors on operational risk matters.
Act as a liaison with regulators, auditors, and assurance providers on key risk topics.
Partner with Global Technology, Procurement, and Data and Security teams to ensure robust data governance, privacy, controls, and resilience.
Provide governance, expertise, and counsel to technology, cyber, data, and third-party risk management activities.
Deliver insightful, transparent risk reporting to senior leadership, regulators, Executive Committee, and Board of Directors.
Develop and establish comprehensive operational risk monitoring and early warning systems.
Build and maintain strong relationship with the Executive Committee, regional leadership, business leaders, and Global Risk & Strategic Enablement leadership.
Monitor external trends and regulatory developments to continuously evolve risk capabilities and ensure ongoing compliance.

Requirements

Bachelor’s Degree in Arts/Sciences (BA/BS) in finance, business, or related field required.
15+ Years of progressive experience in a risk/control and/or operations role with at least 10 years in senior leadership roles required.
Experience in the insurance or reinsurance industry, with deep understanding of industry-specific operational risks and relevant regulatory requirements preferred.
Demonstrated experience partnering with regulators and managing regulatory relationships from an operational risk perspective, across multiple jurisdictions preferred.
Proven track record of designing, implementing, and enhancing operational risk functions, frameworks, policies, and methodologies in a complex, global organization required.
Comprehensive knowledge and practical experience with operational risk and regulatory frameworks and methodologies, risk and control self-assessment tools, risk technology platforms, and industry best practices required.
Proven ability to engage and influence senior business and functional stakeholders, Executive Committee members, and Board of Directors in risk oversight capacity required.
Advanced knowledge of cybersecurity, information security, and technology risk management required.
Demonstrated success in crisis management and business continuity planning preferred.
Proficiency in data analysis, risk modeling, and quantitative risk assessment techniques preferred.
Outstanding communication and presentation skills with ability to influence senior stakeholders preferred.
Exceptional leadership and team management capabilities with experience leading global, diverse teams preferred.
Demonstrated success in fostering a strong risk culture and continuous improvement in risk processes preferred.

Skills

Risk Management
Operational Risk
Regulatory Compliance
Framework Development
Policy Implementation
Risk Assessment
Risk Monitoring
Risk Reporting
Business Resiliency
Fraud Prevention
Technology Risk
Data Governance
Third-Party Risk Management
Cybersecurity
Information Security
Crisis Management
Business Continuity Planning
Data Analysis
Risk Modeling
Quantitative Risk Assessment
Communication
Presentation Skills
Leadership
Team Management

Location

St. Louis
Toronto
Remote

Work Type

Hybrid
Full Remote

Experience Level

Senior Executive
15+ Years
10+ Years Senior Leadership

Education Level

Bachelor’s Degree in Arts/Sciences (BA/BS) in finance, business, or related field

Salary/Compensations

$294,100.00 - $443,167.00 Annual
Annual bonus plan
Long-term equity incentive plan

Benefits

Full range of health, retirement, and other employee benefits

About the Company

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration.
A Fortune 200 Company and listed among its World’s Most Admired Companies.
The only global reinsurance company to focus primarily on life- and health-related solutions.
Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

Equal Opportunity

Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.