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About the Role
Condé Nast is seeking a Senior Manager to evaluate and improve performance across its consumer subscription business. This role focuses on understanding subscriber acquisition, retention, and economics, identifying performance drivers, and translating findings into actionable recommendations.
Responsibilities
- Identify and prioritize key metrics driving subscription growth and customer acquisition performance.
- Analyze subscriber orders, conversion, channel mix, acquisition costs, retention, LTV, ARPU, and related economics.
- Distinguish underlying performance changes from shifts in mix, timing, pricing, promotions, or measurement.
- Spot trends, emerging issues, and opportunities, developing hypotheses and recommending further investigation.
- Assess trade-offs among subscriber growth, acquisition efficiency, customer quality, and long-term value.
- Support acquisition and retention forecasts, annual budgeting, and reforecasting by evaluating assumptions and performance drivers.
- Partner with Growth, Paid Marketing, CRM, Site, Brand, Finance, and Operations teams to assess performance against targets and understand variances.
- Evaluate campaign, channel, pricing, promotional, and conversion initiatives for incremental customer orders and business impact.
- Help establish practical KPI definitions and measurement approaches for consistent, decision-useful reporting.
- Develop clear weekly and monthly performance narratives focusing on changes, reasons, and potential actions.
- Translate complex analysis into concise findings and recommendations for marketing and business leaders.
- Frame analytical questions, define data requirements, and work with data and technical analytics partners to obtain reliable answers.
- Challenge assumptions constructively and identify misleading metrics, analyses, or conclusions.
Requirements
- 5+ years of experience in growth analytics, marketing analytics, subscription analytics, business performance, or a related field.
- Demonstrated understanding of the economics and operating metrics of a customer acquisition business.
- Subscription experience is strongly preferred.
- Proven ability to identify key business KPIs, interpret their drivers, and recommend actions.
- Strong working knowledge of conversion rates, customer acquisition cost, lifetime value, retention/churn, revenue per subscriber, and channel performance.
- Experience working with marketing, growth, finance, or commercial teams to translate performance analysis into decisions.
- Strong analytical reasoning and comfort working with data in spreadsheets and business intelligence tools.
- Ability to assess data quality and partner effectively with technical teams.
- Excellent written and verbal communication skills, including presenting performance stories to senior stakeholders.
- Bachelor’s degree in Business, Marketing, Economics, Finance, Analytics, or a related field, or equivalent practical experience.
Skills
- SQL
- Statistical modeling
- Python
- R
Location
- New York, NY
Work Type
- Full-time
Experience Level
- Senior Manager
Education Level
- Bachelor's degree in Business, Marketing, Economics, Finance, Analytics, or a related field, or equivalent practical experience.
Salary/Compensations
- $130,000-$145,000
Benefits
- Generous employee benefits package
- Discretionary bonus compensation
About the Company
- Condé Nast is one of the world's most renowned media publishing companies, creating and distributing all types of media across print and digital formats.
- The company has a portfolio of influential brands and continues to grow its audience through a global operational and content infrastructure.
- Headquartered in New York City, Condé Nast operates in 12 markets globally and has local license partners in over twenty additional markets.
- Lead brands include Vogue, The New Yorker, GQ, Architectural Digest, Condé Nast Traveler, Vanity Fair, Wired, Allure, Ars Technica, Bon Appétit, House & Garden, Pitchfork, Tatler, and Vogue Business.
Equal Opportunity
- Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.