Director, Business Administration at Mastercard | GB | Rezi

Director, Business Administration at Mastercard

Director, Business Administration

Mastercard · GB

3 days ago

Director, Business Administration

Mastercard · GB

3 days ago
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About the Role

The Director – Strategy & Planning supports the President of UK&I and the Division Leadership Team by translating strategy into clear priorities, strengthening execution discipline, and enabling effective decision-making. This role acts as a trusted advisor, connector, and facilitator, ensuring senior leadership focuses on high-value opportunities, risks, and outcomes.

Responsibilities

  • Partner with the President and Division Leadership Team to translate strategic priorities into clear plans, actions, and measurable outcomes.
  • Drive high-priority strategic initiatives and cross-functional projects from conception to delivery, ensuring accountability, timely execution, and visible impact.
  • Monitor relevant market developments, identifying emerging risks, opportunities, and implications for the division.
  • Own and continuously improve the Division Leadership Team’s operating cadence, ensuring meetings are purposeful, action-oriented, and tied to business priorities.
  • Lead the planning, design, and facilitation of Leadership Team meetings, annual planning processes, and strategy reviews.
  • Track decisions, actions, and follow-through to strengthen execution discipline and leadership alignment.
  • Own executive-level reporting, business updates, scorecards, and leadership communications for internal and external audiences.
  • Prepare briefing materials, talking points, meeting objectives, and follow-up actions for executive client meetings, strategic customer engagements, industry events, and speaking opportunities.
  • Develop leadership communication strategies that increase transparency, connectivity, and employee understanding of organizational priorities.
  • Ensure the division has a clear data strategy that equips the Division Leadership Team and broader teams with the data, analytics, and insights needed to monitor market trends, understand customer performance, and inform strategic decision-making.
  • Drive alignment on divisional data priorities, working across relevant teams to strengthen the quality, accessibility, and effective use of data and insights.
  • Establish and oversee an effective market-level process for managing pricing proposals, working with Account Teams, Product Teams, and Customer Economics to ensure proposals are robust, coordinated, and progressed efficiently.
  • Ensure the customer and Division P&L impacts of pricing proposals are clearly understood and that proposals are aligned with applicable regulatory requirements.
  • Drive the UK&I commercial strategy, identifying and enabling opportunities to generate material, sustainable incremental revenue for the division.
  • Provide people leadership for the Pricing & Commercial Strategy Manager and Data Strategy & Analytics Manager, setting clear direction, expectations, and priorities.
  • Support team effectiveness and development by coaching individuals, strengthening capability, and creating clarity on ownership, deliverables, and ways of working.
  • Ensure the work of your direct reports is well connected to divisional priorities, leadership decision-making, and the broader UK&I strategic agenda.
  • Foster a culture of collaboration, accountability, continuous improvement, and proactive problem-solving across the division.
  • Build strong relationships across senior stakeholders, business partners, and cross-functional teams to enable effective alignment and delivery.
  • Abide by Mastercard’s security policies and practices.
  • Ensure the confidentiality and integrity of the information being accessed.
  • Report any suspected information security violation or breach.
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requirements

  • Translate strategy into clear priorities.
  • Strengthen execution discipline.
  • Enable effective decision-making.
  • Act as a trusted advisor, connector, and facilitator.
  • Ensure senior leadership time is focused on the highest-value opportunities, risks, and outcomes.
  • Drive high-priority strategic initiatives and cross-functional projects.
  • Monitor relevant market developments.
  • Own and improve the Division Leadership Team’s operating cadence.
  • Lead planning, design, and facilitation of Leadership Team meetings, annual planning processes, and strategy reviews.
  • Track decisions, actions, and follow-through.
  • Own executive-level reporting, business updates, scorecards, and leadership communications.
  • Prepare briefing materials, talking points, meeting objectives, and follow-up actions.
  • Develop leadership communication strategies.
  • Ensure a clear data strategy for the division.
  • Drive alignment on divisional data priorities.
  • Establish and oversee an effective market-level process for managing pricing proposals.
  • Ensure customer and Division P&L impacts of pricing proposals are understood.
  • Ensure proposals align with applicable regulatory requirements.
  • Drive the UK&I commercial strategy.
  • Provide people leadership for direct reports.
  • Support team effectiveness and development.
  • Foster a culture of collaboration, accountability, continuous improvement, and proactive problem-solving.
  • Build strong relationships across senior stakeholders, business partners, and cross-functional teams.

Skills

  • Strategic Alignment
  • Execution
  • Project Management
  • Market Analysis
  • Leadership
  • Meeting Facilitation
  • Executive Reporting
  • Communication Strategy
  • Data Strategy
  • Data Analysis
  • Pricing Strategy
  • Commercial Strategy
  • People Management
  • Team Development
  • Collaboration
  • Problem-Solving
  • Stakeholder Management

Location

  • UK&I

Work Type

  • Full-time

Experience Level

  • Director

About the Company

  • Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
  • Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
  • We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
  • Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.